IT Business Analyst - Technical - Greenup

- Support Rural Kings omni-channel initiatives by aligning business requirements with technical execution across digital, retail, and operational platforms - Ensure seamless integration between systems that drive our unified customer experience, from e-commerce to in-store operations - Gather and document both business and technical requirements for omni-channel projects - Create detailed technical documentation, data flows, and integration specifications for systems across retail and digital channels - Collaborate with architects, developers, and QA teams to transform business needs into scalable technical solutions - Manage Jira boards, user stories, and sprints to ensure project alignment and transparency - Assist QA and UAT by developing test cases, validating system functionalities, and coordinating feedback cycles - Analyze data from multiple systems to pinpoint integration challenges and optimization areas - Collaborate with stakeholders to improve processes across online, in-store, and fulfillment systems - Work closely with teams using HCL Commerce, IBM Sterling OMS, Akeneo PIM, and other enterprise platforms for cohesive operations - Exercise discretion and independent judgment while maintaining high confidentiality and professionalism in daily tasks - Actively engage in learning opportunities such as training programs, workshops, and webinars to enhance knowledge and skills - Provide friendly, proactive, and professional support to both internal and external stakeholders, addressing inquiries and concerns efficiently - Exhibit behaviors that reflect Rural Kings Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement - Perform additional duties as necessary