Database Administrator - SQL, Oracle Expert

- Lead the DBA team, prioritizing tasks effectively and ensuring seamless communication within the team and with external stakeholders - Foster a positive and collaborative team environment with a focus on customer service - Build and maintain strong relationships with business partners and internal colleagues - Regularly interact with business areas to gauge satisfaction and manage expectations - Oversee vendor performance and contractor resources, ensuring alignment with contractual obligations - Implement Cognizants best practices for delivering DBA services through team members and contractors - Utilize critical thinking and project management techniques for daily responsibilities and resource planning - Address any bugs and vendor-supplied updates related to DBA infrastructure promptly - Collaborate with business areas to establish clear service level expectations and identify solutions to performance gaps - Ensure adequate resources are available to meet operational demands - Provide necessary training and knowledge transfer to meet delivery expectations - Monitor contractor service delivery and ensure billing accuracy - Work collaboratively with other IT teams to deliver required solutions - Communicate clearly with team members and address any concerns effectively - Help team members clarify performance expectations and achieve success through coaching and feedback