538 IT & Software Developer jobs in the US

Reuland Electric Motor Company jobs

Help Desk Specialist - IT support

$58,240 - 66,560
Reuland Electric Motor Company
Damien Avenue, La Verne
$58,240 - 66,560
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- I have 5–8 years of IT support experience, ideally in a manufacturing setting. - I am proficient in Active Directory, Office 365, and ERP systems (Global Shop is preferred). - I have experience with ITSM ticketing systems like Fresh Service or ServiceNow. - I possess basic networking knowledge and have skills in troubleshooting printers and RF scanners. - I hold CompTIA certifications (A+, Network+, or similar) and have a college degree in IT, Computer Science, or related experience. - I have reliable transportation for travel between sites. - I demonstrate strong problem-solving abilities, as well as effective communication and interpersonal skills.

Technologies

Active Directory
ITSM
Office 365
TCP/IP

Responsibilities

- I provide robust L1-L2 support for hardware, software, networks, printers, and RF scanners across various manufacturing locations. - I manage Active Directory user accounts, their permissions, and group policies. - I support Office 365 applications, such as Outlook, Teams, SharePoint, and OneDrive. - I administer and troubleshoot the ERP system (Global Shop preferred). - I respond to support tickets through ITSM platforms (like Fresh Service and ServiceNow) and ensure timely resolutions. - I perform basic networking troubleshooting including TCP/IP, DNS, DHCP, VPNs, and switches. - I maintain IT inventory, assist with hardware deployments, and keep track of assets. - I collaborate with Level 2/3 IT staff and vendors for escalated issues.

Description


I am seeking a skilled Level 1 Helpdesk Technician for a long-term contract position in La Verne, CA, with the possibility of becoming a permanent employee. The hourly rate ranges from $29 to $32, along with mileage reimbursement. This role demands reliable transportation for travel between manufacturing sites within a 20–30-mile radius. Joining us means engaging in a dynamic manufacturing environment, offering opportunities for career growth and professional development.
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