541 IT & Software Developer jobs in the US
IT support technician - Windows & network expertise
$50,000 - 65,000
Resultat Radio Technologies Inc.
Water Street 375, Vancouver
$50,000 - 65,000
Requirements
Must:
- Proven experience in IT support or desktop support roles with comprehensive knowledge of computer hardware, operating systems (Windows, macOS, Linux), and software troubleshooting.
- Familiarity with networking concepts such as LAN setup, VPN configuration, firewalls, and network security protocols.
- Experience utilizing ticketing systems like ServiceNow, Jira, or BMC Remedy for managing service requests.
- Proficient in operating systems including Windows, macOS, and Linux environments.
- Capability to troubleshoot network issues with tools like Cisco Firepower or similar firewall management systems.
- Excellent communication skills with a strong focus on customer service and clarity in technical explanations.
- Ability to work autonomously or collaboratively in fast-paced settings.
- Certifications such as CompTIA A+, Network+, or other relevant vendor-specific certifications are advantageous.
Responsibilities
- Provide technical assistance for desktop hardware, operating systems (Windows, macOS, Linux), and software applications including Microsoft Office.
- Troubleshoot and resolve issues related to computer networking, LAN, VPN, firewalls, and other network components.
- Help users with issues concerning operating systems, software troubleshooting, and hardware malfunctions.
- Manage service requests using platforms like ServiceNow, Jira, BMC Remedy, and other help desk ticketing systems.
- Configure and uphold network security measures including firewalls and VPN connections.
- Aid in the rollout of new hardware and software updates across the organization.
- Document technical procedures and solutions to facilitate knowledge sharing within the team.
- Collaborate with cross-functional teams to swiftly resolve complex IT challenges.
- Keep abreast of emerging technologies relevant to IT support functions.
Description
We are looking for a dedicated IT Support Specialist to join our team and provide technical assistance to our staff and users. This role involves troubleshooting various hardware and software issues, as well as maintaining network security while ensuring smooth operation of IT systems across diverse platforms such as Windows, macOS, and Linux. We offer an engaging environment for individuals passionate about technology support, providing opportunities for professional development within a dynamic organization committed to delivering exceptional service. This position is available as both full-time and part-time, with a competitive salary range of $50,000 to $65,000 per year, and benefits including dental care, extended health care, paid time off, and vision care. Our work location is in-person.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 541 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
bunny.net, Murmuration, Thales, Diploma Healthcare Group, Perri's Corporation, Parc Safari, humano among others, are currently hiring for Support roles in the United States.
The company with most openings is USAA as they are hiring for 53 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is USAA as they are hiring for 53 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.