3072 IT & Software Developer jobs in the US
CRM Solutions Architect for Scalable Systems
$120,000 - 140,000
Resolution Processing
Civic Center Plaza 1, Irvine
$120,000 - 140,000
Requirements
Must:
- Proven experience in designing large-scale CRM systems or enterprise software architectures with an emphasis on scalability
- Expertise in CRM data modeling, workflow engines, automation frameworks, API integrations, and webhooks
- Experience in enhancing CRM functionality using microservices (Node.js, Python, or similar)
- Strong comprehension of the debt settlement lifecycle, including enrollment, accumulation, negotiation, and settlement
- Ability to balance hands-on development with long-term systems strategy
- Highly organized with a strong focus on documentation discipline
- Preferred experience with CRM integrations in AWS or similar platforms
- Familiarity with payment processing tools used in debt resolution
- Experience with data warehousing platforms like Snowflake
- Knowledge of high-volume client environments (5,000+ active clients)
- Understanding of credit repair, consumer advocacy, or debt validation workflows
Responsibilities
- Architect and develop the CRM platform from the foundation up
- Design scalable data structures that support compliance, workflow logic, and program tracking
- Map the entire client lifecycle from lead intake to program completion
- Establish wide-ranging system standards, including naming conventions and governance protocols
- Design integrations with telephony platforms, payment processors, e-signature tools, document systems, and lead sources
- Build API, webhook, and event-driven automation frameworks
- Extend platform capabilities using a microservice-based architecture
- Create comprehensive end-to-end workflow automations for communications, escalations, compliance checkpoints, and task routing
- Develop conditional logic based on payment behavior, client engagement, and creditor responses
- Continuously enhance workflows for improved speed, quality, and efficiency
- Construct dashboards for pipeline tracking, client progression, settlement outcomes, team productivity, forecasting, and staffing
- Maintain data integrity and governance standards across all systems
- Translate business needs into scalable reporting frameworks
- Serve as the subject matter expert and owner for the CRM ecosystem
- Collaborate with various departments and own documentation, architecture standards, and future admin transition strategies
Description
At Resolution Processing, we are dedicated to building a robust CRM platform that serves as the core operating system for managing the client lifecycle. This position represents a unique opportunity for technically skilled systems architects who relish challenges in greenfield environments and aim to create a scalable infrastructure to drive our future growth. If you are passionate about taking ownership and developing solutions that support thousands of clients, we welcome you to be a part of our journey. Our offered salary ranges from $120,000.00 to $140,000.00 per year, alongside a comprehensive benefits package that includes a 401(k) with matching, health and vision insurance, dental coverage, flexible spending accounts, and paid time off. This role requires in-person work.
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The company with most openings is Lockheed Martin Corporation as they are hiring for 273 different Software Architect jobs in the United States. They are probably quite committed to find good Software Architects.