799 IT & Software Developer jobs in the US
Requirements
Must:
We are looking for individuals with demonstrated experience in IT support or help desk positions, possessing a solid grasp of computer hardware, software troubleshooting, and operating systems (Windows, macOS, Linux). Familiarity with VPNs, firewalls, LANs, and networking concepts is essential. Candidates should have experience using ticketing systems such as ServiceNow, Jira, or BMC Remedy for tracking and managing issues. Knowledge of desktop support processes and troubleshooting techniques for operating systems and software applications, including the Microsoft Office suite, is important. Strong communication skills are a must, as you will need to articulate technical issues to non-technical users effectively. The ability to perform under pressure while upholding exceptional customer service standards is crucial. Additional skills that are beneficial include experience in operating system management (Windows/macOS/Linux), insight into network security protocols, familiarity with help desk best practices, and experience assisting remote users.
Responsibilities
As a Helpdesk Agent, I will respond promptly to user inquiries through phone, email, or ticketing systems like ServiceNow, Jira, and BMC Remedy. I will troubleshoot and resolve problems related to desktop support, software applications, operating systems (Windows, macOS, Linux), and hardware. I will assist with network connectivity issues including LAN setup, firewall configurations, VPN access, and other networking challenges. My role will involve supporting users with Microsoft Office applications and various productivity tools. I will document all support requests and resolutions accurately in the ticketing systems and escalate complex issues to senior support teams when necessary.
Description
This position offers an engaging atmosphere for those who are passionate about IT support and customer service. As a Helpdesk Agent, I will play a pivotal role in ensuring seamless technology operations for our clients through effective problem-solving and clear communication. Whether full-time or part-time, this role offers competitive pay ranging from $23.00 to $26.00 per hour. Additionally, I will enjoy various benefits, including company events, dental care, extended health care, paid time off, vision care, and the option to work from home. Please note that the work location is in-person.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 799 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Sperasoft, bunny.net, AI (Artificial Intelligence) Incorporated, Webistry, Allied Technical Services Inc, Diploma Healthcare Group, Meera.AI among others, are currently hiring for Support roles in the United States.
The company with most openings is Leidos as they are hiring for 138 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Leidos as they are hiring for 138 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.