1655 IT & Software Developer jobs in the US
Requirements
Must:
- Minimum of 2–3 years of practical Help Desk or IT support experience
- A+ certification is mandatory
- Robust problem-solving abilities and customer service orientation
- Proficient in Windows, Microsoft Office, and mobile device support (iOS/Android)
- Strong skills in Excel (sorting, filtering, formulas, data entry)
- Familiarity with purchase orders, procurement processes, or asset management is advantageous
- Exceptional communication and organizational abilities
Responsibilities
- Provide primary and limited secondary support for hardware, software, mobile devices, and account access
- Receive and log support tickets through phone, email, and in-person interactions
- Troubleshoot technical issues using remote assistance tools and knowledge base resources
- Assist with audiovisual and conference room technology support
- Help manage procurement responsibilities, including generating purchase orders and liaising with vendors
- Update metrics, manage inventory systems, and keep detailed asset records
- Utilize Excel for tracking, reporting, and data management needs
- Participate in the implementation of a new Help Desk ticketing system
- Create, revise, and maintain Knowledge Base articles and standard operating procedures (SOPs)
- Escalate issues as necessary while ensuring compliance with service level agreements (SLAs)
Description
We are Trinity IT, seeking two Help Desk Technicians (Contractors) to deliver essential technical support to our staff throughout the organization. These positions focus on daily troubleshooting, ticket resolution, audiovisual support, procurement assistance, and facilitating the launch of a new Help Desk ticketing system. Our ideal candidates are customer-focused, organized, and thrive in a fast-paced, user-driven environment. This is a contract role, with compensation ranging from $30.00 to $33.00 per hour, and the work is conducted in person.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1655 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Jump, Sched LLC, D3 Security Management Systems, Meitou Inc., Boulons Plus, Snaplii, Airia Brands Inc among others, are currently hiring for Support roles in the United States.
The company with most openings is Boeing as they are hiring for 58 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Boeing as they are hiring for 58 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.