1158 IT & Software Developer jobs in the US
Help Desk Technician II
$55,000 - 60,000
RRGP Services, Inc
Military Plaza 100, San Antonio
$55,000 - 60,000
Requirements
Must:
- Over 5 years of experience in a managed service provider (MSP) environment is essential
- Proficient in Windows 10/11, macOS, and Microsoft 365 administration (Exchange, Teams, Intune, Entra ID, MFA, Conditional Access)
- Intermediate knowledge of Windows Server (Active Directory, Group Policy, DNS, DHCP) and networking (TCP/IP, VLANs, VPN, firewalls)
- Familiarity with PSA/RMM tools such as Autotask or Datto RMM, or similar platforms
- Strong organizational and documentation skills with excellent communication ability
- A valid drivers license and dependable transportation
- Ability to successfully clear an FBI background check due to requirements for local government clients
Responsibilities
- Resolve escalated hardware, software, and connectivity challenges through phone, remote sessions, and on-site visits
- Administer and manage Microsoft 365 environments including Exchange, Teams, SharePoint, Intune, and Entra ID
- Support and maintain Windows Server environments, focusing on Active Directory, Group Policy, DNS, and DHCP
- Troubleshoot networking issues at an intermediate level, including routers, switches, firewalls, VLANs, and VPNs
- Manage support tickets and documentation using Autotask PSA, Datto RMM, and IT Glue
- Monitor and respond to security alerts through systems such as Barracuda XDR and SentinelOne MDR
- Travel to client sites within the San Antonio metro area as necessary
- Participate in an on-call rotation for after-hours technical support
Description
At Lone Cypress Technology, we are an expanding managed service provider based in San Antonio, dedicated to delivering enterprise-grade IT support with a personal touch. Our values center around ownership, dependability, and teamwork. We offer a hybrid work environment with 50% remote and 50% on-site responsibilities. We provide a competitive salary of $55,000 to $60,000 per year, alongside a comprehensive benefits package, including 401(k) matching, dental and vision insurance, paid time off, and assistance with professional development. If you are passionate about solving challenges and wish to be part of a rapidly growing organization, we want to hear from you.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1158 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
GE Aerospace, Kochasoft, Inc, Prenuvo, Nuvollo, Combat Computers Inc., LOGO.com, D3 Security Management Systems among others, are currently hiring for Support roles in the United States.
The company with most openings is Kforce Technology Staffing as they are hiring for 62 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Kforce Technology Staffing as they are hiring for 62 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.