Patient Service Rep

- Previous experience in a front office or a similar capacity is preferred - High school diploma or GED equivalent - Familiarity with Electronic Medical Record (EMR) systems along with basic computer proficiency, including Microsoft Office Suite and internet navigation - Ability to learn and adhere to HIPAA regulations, ensuring patient privacy rights are respected - Strong organizational skills and ability to manage multiple tasks simultaneously - Excellent verbal communication skills; able to speak clearly and persuasively in various situations while listening attentively - Proficient written communication skills; able to produce clear and grammatically correct written documents - Team-oriented; willing to support colleagues as needed - Professional demeanor; able to handle pressure with tact and treat all individuals with respect - Effective problem-solving skills; capable of promptly identifying and resolving issues - Commitment to ethical standards and adherence to company policies