DevOps Specialist

- Utilize experience and judgment to independently devise and achieve objectives. - Foster effective communication spanning Sales, Engineering, Configuration Management, Support, and Project Management teams. - Adopt a consistent DevOps methodology to enhance all aspects of the process and guarantee end-to-end quality across various functions. - Design and establish reliable and efficient infrastructure to optimize service delivery and fulfill project uptime requirements in both cloud and client-hosted settings throughout the software development lifecycle. - Identify and implement automated infrastructure capabilities such as backups, security tools, and monitoring. - Monitor, troubleshoot, maintain, and consistently enhance processes for building, packaging, and deploying software. - Record baselines, identify product thresholds, and track trend development for performance metrics related to deployments and configuration across all products. - Discover and incorporate new tools to enhance deployment infrastructure and monitoring capabilities. - Manage virtual machines, including setup and configuration using platforms like VMware and Hyper-V. - Create, manage, and execute automated install processes for configuration management (CM) across all products and customers. - Install proprietary, public, and third-party software on development, test, and/or production servers, including customer environments, while maintaining detailed installation instructions for each setup and addressing any installation issues that arise. - Oversee Kubernetes management, including setting up clusters on bare metal or virtual servers, managing cloud clusters, configuring, deploying, and updating pods and containers, alongside managing nodes and storage accounts. - Maintain software release records for each customer’s site. - Conduct database imports/exports and execute scripts; ideally capable of creating and running advanced SQL queries. - Engage in field device testing, software release rollout, OS patching, application configuration, and COTS tool upgrades. - Collaborate with customers to coordinate and facilitate software release rollouts to production settings for multiple Q-Free products. - Work with Sales, Engineering, and Operations teams to design, document, and propose architectural solutions for both current and prospective customers. - Be available for 24/7 on-call support to handle after-hours infrastructure issues, ensuring compliance with project service level agreements and performance standards.