630 IT & Software Developer jobs in the US
Help desk technician - IT support specialist
$41,600 - 62,400
Protronics
8th Avenue 11, Roseville
$41,600 - 62,400
Requirements
Must:
- 1-2 years of experience in help desk, service desk, or customer support roles
- Familiarity with Windows desktop support
- Knowledge of email and basic cloud applications
- Experience with printers and common office hardware
- Understanding of remote support tools
- Basic networking skills (Wi-Fi, routers, switches)
- Experience using a ticketing system (e.g., AutoTask, ConnectWise)
- Patience and empathy when dealing with frustrated users
- Strong communication skills and ability to work well in a team
- Certifications (A+, Net+, CCNA) are advantageous but not mandatory
Responsibilities
- Answer incoming support calls and respond to service requests
- Provide courteous and professional assistance to non-technical users
- Troubleshoot and resolve common IT problems efficiently
- Articulate solutions in clear, understandable language
- Manage support tickets through their entire lifecycle
- Keep customers updated and reassured during resolution efforts
- Escalate issues to senior staff as necessary
- Collaborate with teammates while adhering to established service protocols
Description
At Protronics, we are a rapidly expanding computer support company located in Roseville, CA, dedicated to servicing a diverse range of business clients in the Sacramento area. We offer a competitive part-time role with hourly pay ranging from $20 to $30, depending on experience and customer service skills. Our benefits include medical and dental coverage, a 401(k) plan, paid time off, and ongoing training opportunities. Join our supportive, team-oriented environment where your contributions to customer satisfaction truly make a difference.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 630 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
bunny.net, Murmuration, Diploma Healthcare Group, UniTech Office Solutions Ltd., Perri's Corporation, Net2Net IT Solutions Inc, Thales among others, are currently hiring for Support roles in the United States.
The company with most openings is USAA as they are hiring for 116 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is USAA as they are hiring for 116 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.