422 IT & Software Developer jobs in the US
IT Help Desk & Technical Support Specialist
$50,000 - 50,000
ProCare Transportation and Language Services
North Habana Avenue, Tampa
$50,000 - 50,000
Requirements
Must:
- Associates Degree in a relevant discipline or equivalent professional experience
- Minimum three years of progressive experience in Information Technology or a related field
- At least three years of customer service experience
- Demonstrated analytical and problem-solving abilities
- Availability for critical business needs outside of standard working hours
- In-depth technical expertise in modern hardware and standards
- Comprehensive knowledge of telecommunications protocols and configurations
- Strong understanding of Windows operating systems and services
- Ability to lift computer equipment and peripherals weighing up to 50 pounds
- Familiarity with data privacy regulations and practices
- Excellent written and verbal communication skills
- Strong interpersonal abilities, with the capacity to convey concepts in an accessible manner
- Capability to research technological standards and issues as necessary
Responsibilities
- Oversee the monitoring, installation, configuration, imaging, and proactive maintenance of enterprise Windows workstations
- Provide installation, configuration, and support for client and cloud-based applications, including Microsoft Office and remote assistance tools
- Manage monitoring, installation, configuration, and ongoing maintenance of voice and mobile systems, including Mitel client devices, as well as Apple and Samsung mobile devices
- Address and resolve deskside support challenges related to PC hardware, software, applications, printers, scanners, and fax machines
- Supervise monitoring, installation, configuration, and proactive maintenance of enterprise security systems
- Document all projects, tasks, incidents, and steps taken to isolate and resolve issues
- Maintain organized and tidy areas for technology equipment, including storage, assembly, and configuration spaces
- Facilitate efficient Help Desk operations, ensuring swift identification and resolution of technical requests along with prompt, courteous responses to support inquiries
- Report and escalate unresolved high-priority matters without delay
- Educate staff on using PC and mobile hardware and applications
- Participate in additional business support tasks, including facility-related issues and requests, as assigned or instructed by the Senior Director of Technology
Description
We are a well-established organization, proudly growing for 19 years, located in Tampa, FL. We offer a full-time position as an IT Technical Support - Help Desk Specialist, focused on maintaining essential client and mobile voice and data systems under the guidance of our Senior Director of Technology. Our team works in a fun, inclusive atmosphere that values diversity and offers career growth and development opportunities. We provide competitive starting pay of $50,000+, along with benefits including vacation and sick pay without a waiting period, paid holidays, a comprehensive benefits package, and a casual dress code. Our employees also enjoy unique facilities like a Cloud Room for relaxation during breaks and quarterly events organized by our Fun Committee.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 422 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Murmuration, OkRx, Thales, AC Americas, MTech Systems, IvoryCloud, Western Telematic, Inc among others, are currently hiring for Support roles in the United States.
The company with most openings is Experis as they are hiring for 30 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 30 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.