Technical Support Associate

At Pisces Healthcare Solutions, we are a proud veteran-owned small business, serving the VA hospital system by providing essential medical equipment and supplies to those who have served. Our diverse array of products and services ensures our customers enjoy the convenience and reassurance that comes with relying on a single trusted partner for their needs. We are among the fastest-growing companies in our sector. Currently, we are on the lookout for business-minded individuals with proven success who are eager to contribute to our organizational achievements and seek personal career growth, especially in a dynamic environment. If you are ready to make an impact in a company that values its mission, we invite you to leave your mark at Pisces Healthcare Solutions. As an IT Support Specialist, I will be responsible for delivering frontline technical assistance to our employees across all locations. This role is vital in ensuring the seamless operation of our technology infrastructure and business systems, including diagnosing and resolving hardware, software, and network challenges, as well as supporting our enterprise systems. I will work in partnership with the IT Manager to maintain system reliability and enhance productivity throughout the company. My role will require a strong service orientation, proactive problem-solving abilities, and the talent to communicate complex technical issues in a way that is easy for users to understand. I am committed to continuously improving IT processes and tools, all while supporting our mission to serve veterans effectively and securely. This is a full-time position, paying between $28.00 and $34.00 per hour with an expected workweek of 40 hours. We offer a variety of benefits including 401(k), dental and health insurance, paid time off, and more. The role is based in-person, operating in both an office and warehouse environment, where I will support employees on-site and remotely across multiple locations.