813 IT & Software Developer jobs in the US
Senior Technical Support Specialist
$40,000 - 75,000
Performance Computer Solutions
Mammoth Road 260, Londonderry
$40,000 - 75,000
Requirements
Must:
We are looking for a candidate with the following qualifications:
- Over 10 years of general IT support experience.
- At least 3 years of employment at a Managed Services Provider (MSP).
- A minimum of 3 years supporting Microsoft cloud environments, including Office 365, Azure, Entra, and SharePoint.
- Experience handling network hardware such as routers, switches, and access points.
- At least 3 years of experience assisting customers through Remote Monitoring and Management (RMM) tools.
- Proven experience in managing enterprise backups.
- Experience with supporting and maintaining cloud-based VoIP systems.
- Relevant certifications such as Network+ and CCNA.
Technologies
Active Directory
Hyper-V
LESS
Office 365
VMware
Responsibilities
In this role, I will require you to:
- Provide advanced technical assistance and support to our clients and serve as an escalation point for Tier I and II technicians.
- Engage in proactive improvements to IT infrastructures to reduce the need for reactive support.
- Utilize a strong technical skill set to address and resolve complex IT issues while ensuring a high level of customer satisfaction.
- Recognize patterns in recurring IT challenges and implement long-term solutions to enhance system reliability and efficiency.
Description
The ideal candidate will exhibit attention to detail, be proactive, and excel in a dynamic environment. We value individuals who can identify opportunities for automation, process enhancements, and improvements in system reliability. Our ultimate objective is simple: the less frequently our customers need to contact us, the better their experience will be. You will need to have a customer-focused mindset, demonstrate strong verbal and written communication skills, and possess excellent problem-solving capabilities. A self-motivated attitude with a willingness to pursue any means necessary to resolve issues is crucial. Additionally, being a collaborative team player who supports and assists colleagues is a must. A valid driverβs license and reliable transportation are necessary if on-site visits are required. PAY IS BASED ON SKILLSET Job Type: Full-time Pay: $40,000.00 - $75,000.00 annually Benefits: - Health insurance - Vision insurance Work Location: In-person
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How many IT Support Engineer jobs are in the United States?
Currently, there are 813 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Sperasoft, bunny.net, Giesecke+Devrient, AC Americas, Allied Technical Services Inc, Diploma Healthcare Group, Webistry among others, are currently hiring for Support roles in the United States.
The company with most openings is Leidos as they are hiring for 137 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Leidos as they are hiring for 137 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.