1924 IT & Software Developer jobs in the US

Payright Payroll Services Inc. jobs

Client Relationship Specialist - CRM Expert

$95,000 - 110,000
Payright Payroll Services Inc.
Great Road 468, Acton
$95,000 - 110,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- A bachelors degree in a related discipline - Enthusiasm for technology and a keen interest in applying critical thinking - Strong problem-solving abilities with a knack for creative solutions - Outstanding communication skills, both written and verbal, to articulate technical concepts clearly - Customer-focused attitude, dedicated to delivering exceptional support and ensuring client success - A team-oriented mindset, thriving in a fast-paced and collaborative work environment

Technologies

Responsibilities

- Serve as the primary support resource, offering expert assistance to our clients through multiple channels, including phone, email, and chat - Gain a deep understanding of the Payright Platforms capabilities and features - Proactively identify, address, and resolve customer inquiries and technical issues to enhance client satisfaction - Collaborate with interdisciplinary teams such as Development, Quality Assurance, and Implementation to deliver timely and accurate solutions - Act as a customer advocate by gathering and documenting their feedback and needs, driving continuous product improvements - Engage in ongoing learning to stay informed about industry trends and product developments through training sessions and workshops

Description


At Payright, we are a pioneering force in the field of workforce management solutions, transforming the HR landscape with our innovative product offerings. We are excited to provide a fantastic entry-level role for passionate college graduates to join our vibrant Support Specialist team dedicated to the Payright Platform. Our company offers a competitive salary, comprehensive benefits, and numerous opportunities for professional growth and advancement. We pride ourselves on a supportive and inclusive workplace that values diversity and encourages inventive thinking. Enjoy regular team-building activities and access to advanced resources that will further enhance your skills and knowledge. If you are eager to start your career with us, we look forward to your application!
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