312 IT & Software Developer jobs in the US
Help desk technician - IT support
$65,024 - 68,398
Ozyuksel Group Canada
Taylor Drive 27, Thunder Bay
$65,024 - 68,398
Requirements
Must:
- Proven experience in IT support or help desk roles, specifically in desktop support and technical troubleshooting.
- Familiarity with VPNs, firewalls, LANs, and network troubleshooting methodologies.
- Hands-on experience with Windows, macOS, and Linux operating systems.
- Knowledge of ticketing systems such as ServiceNow, Jira, or BMC Remedy.
- Strong understanding of computer hardware components and software troubleshooting techniques.
- Excellent communication skills, capable of articulating technical issues to non-technical users.
- Experience assisting remote users via help desk tools is advantageous.
Responsibilities
- Provide technical assistance for desktop and laptop computers, peripherals, and networking devices.
- Diagnose and resolve software issues related to operating systems (Windows, macOS, Linux) and applications like Microsoft Office.
- Assist users with VPN configurations, firewall setups, and local area network (LAN) connectivity challenges.
- Utilize ServiceNow, Jira, BMC Remedy, and other ticketing systems to document incidents and monitor the progression of issue resolutions.
- Support maintenance, upgrades, and replacements of computer hardware.
- Resolve software troubleshooting matters concerning operating systems and applications.
- Configure and support network devices, including firewalls and LAN setups.
- Communicate effectively with end-users to identify issues and offer clear solutions.
- Stay updated on current technology trends and help implement new tools or procedures when necessary.
Description
We are looking for a dedicated Helpdesk Technician to enhance our IT support team. We provide an engaging work environment for individuals passionate about delivering outstanding customer service while working with a variety of technologies across multiple platforms. Our team is committed to facilitating seamless IT operations, and this role plays a crucial part in achieving that goal. We offer a competitive salary ranging from $65,024.93 to $68,398.02 per year and a comprehensive benefits package that includes dental care, an employee assistance program, on-site parking, paid time off, and a matching RRSP. This position is on-site, ensuring collaboration and direct support within our organization.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 312 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Murmuration, BALANCED+ INC., MYTEE LLC, Stealth Startup, ENSCO, Inc., UMG / DEL MEDICAL, Inc., Knox Systems among others, are currently hiring for Support roles in the United States.
The company with most openings is USAA as they are hiring for 26 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is USAA as they are hiring for 26 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.