810 IT & Software Developer jobs in the US

Overview Technology Solutions Inc. jobs

In-House IT Support Specialist

$67,600 - 84,240
Overview Technology Solutions Inc.
46th Road 11-33, Long Island + Remote (US)
$67,600 - 84,240
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- I have a minimum of 3 years of hands-on experience in IT support roles. - I am proficient in Windows 10/11 and other relevant technologies. - I possess strong troubleshooting skills and pay attention to detail. - I have excellent organizational, communication, and customer service abilities. - I can service network devices, including switches, routers, access points, and printers, to ensure network stability. - I am experienced in terminating wires. - I can work effectively under pressure and meet tight deadlines. - I reside in New York and am able to travel to client sites as necessary.

Technologies

Active Directory
VMware
Office 365

Responsibilities

- I will deliver comprehensive technical support for clients, addressing issues related to software, hardware, operating systems, and networking. - I will assist in the configuration, troubleshooting, and repair of cloud-based networking, Windows servers, workstations, firewalls, Exchange server, and Active Directory. - I will maintain a high level of professionalism and customer service during client interactions. - I will adhere to established procedures for service delivery and escalate complex issues as required. - I will work on-site at client locations in Long Island and Manhattan, NY, and occasionally in Northern NJ, as well as remotely from the office. - I will keep accurate documentation of service activities, resolutions, and processes. - I will efficiently multi-task and adapt to changing client needs or emergencies.

Description


Technology Solutions Inc. is looking for a committed and talented On-Site IT Technician to join our vibrant team. This role presents an exciting opportunity for individuals passionate about IT who are eager to work in a client-facing environment. The successful applicant will play a crucial role in delivering high-level technical support, including Level 2 and Level 3 IT services, to our diverse clientele. Additional preferred qualifications include experience with Microsoft Server, cloud-based Azure, Active Directory, and MS Office/365, along with knowledge of networking hardware and protocols, cyber security, and Mac operating systems. I will have reliable transportation for travel to client locations, and I will receive a company vehicle for certain tasks if I maintain a decent driving record. I must also be a U.S. citizen. The position offers a competitive starting pay ranging from $32.50 to $42.50 per hour, along with a comprehensive benefits package that includes dental, health, paid time off, and professional development assistance. I will be working full-time, Monday through Friday, with occasional weekend projects (with advance notice), totaling between 35-50 hours a week. The job location will require commuting to Manhattan, NY, or relocating to Ronkonkoma, NY. In-person work is required, with planned and emergency on-site visits to client locations. Prior experience in help desk, VMWare, and Active Directory is preferred. If this opportunity aligns with my skills and career aspirations, I will reflect on my previous experience working for a managed service provider and consider when I could start this new role.
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