1692 IT & Software Developer jobs in the US
Technical Support Analyst - Apple Mac Specialist
$52,000 - 52,000
OnlineComputers.com
Greenwood Avenue 315, Florham Park
$52,000 - 52,000
Requirements
Must:
- Proficient in macOS administration
- Experience with enterprise Mac device management (Kandji preferred, other Mac-focused MDM solutions acceptable)
- Skilled in Mac scripting and packaging (Bash, Zsh, or similar)
- Familiarity with Microsoft 365 administration
- Knowledge of Google Workspace administration
- Experience with Okta or comparable identity providers
- Relevant technical support experience in a Mac-heavy environment (3+ years preferred)
- Educational background in Computer Science or related fields preferred (Associates or Bachelors degree)
Responsibilities
- Provide Tier 2 technical support primarily focused on macOS devices
- Administer and maintain Mac endpoints utilizing Kandji or similar MDM solutions
- Create, modify, and deploy automation scripts and packages for macOS
- Support identity and access management processes within Okta
- Manage Microsoft 365 and Google Workspace environments
- Troubleshoot a variety of hardware, software, SaaS, and authentication issues
- Monitor and respond to alerts and service interruptions during overnight hours
- Document incidents, troubleshooting procedures, and resolutions comprehensively
- Escalate issues appropriately while maintaining responsibility until resolved
- Assist with provisioning, deploying, and managing workstations throughout their lifecycle
Description
We are a dynamic company seeking a Technical Support Analyst II who specializes in Apple Mac environments for an overnight shift from midnight to 9am Eastern, Sunday through Thursday. This role allows for primarily remote work, though occasional on-site support may be required based on operational needs. We offer a comprehensive benefits package including health insurance, retirement plans, and professional development assistance. Join our dedicated team to provide exceptional technical support in a fast-paced setting, ensuring the highest level of service for our users.
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How many IT Support Engineer jobs are in the United States?
Currently, there are 1692 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
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The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Novatek International, Dulcedo Management, CA Tuning, Archon Systems Inc, Tek84 Inc., HireRight, GE Aerospace among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 277 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 277 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.