1254 IT & Software Developer jobs in the US

OneSource Building Technologies jobs

NOC agent with monitoring expertise

$79,000 - 119,000
OneSource Building Technologies
West Sam Houston Parkway North 2700, Houston
$79,000 - 119,000
Company Size icon
Company Size
50-200
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Strong communication skills - Familiarity with incident reporting and ticketing systems - Basic understanding of project management workflows - Ability to coordinate effectively between teams - Problem-solving mindset - Attention to detail in monitoring tasks - Experience in a customer support role is preferred

Technologies

Responsibilities

- Provide fundamental support for project management teams and technicians - Serve as the primary liaison between project management and technicians - Monitor ticketing systems and manage incident reporting - Assist in coordinating resources and responses during incidents - Ensure effective communication between teams to facilitate smooth operations - Help maintain accurate documentation of incidents and resolutions - Engage with customers to provide updates and gather feedback

Description


At OneSource Building Technologies, we are dedicated to delivering exceptional voice and data infrastructure services to mid-tier and large enterprises, both domestically and globally. With a strong emphasis on provisioning, management, and workforce augmentation, we tailor our solutions to enhance asset management, network installation, and technology staffing. Based in Houston, Texas, we aim to drive business value, minimize costs, and maximize efficiency for our clients. By joining us, you will be part of a team that fosters innovation and growth, providing substantial opportunities for professional development.
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