IT Support Specialist

In addition to the above, I may assist with special projects, such as the setup, configuration, and support of office hardware and Internet of Things (IoT) devices as required. Participation in IT projects, including hardware refreshes, software rollouts, and infrastructure upgrades, will be expected. Other duties and projects may also be assigned as needed. There are no supervisory responsibilities associated with this position. Preferred qualifications include a bachelor’s degree in Information Technology, Computer Science, or a related discipline, along with industry certifications such as CompTIA A+, Network+, Security+, or relevant Microsoft certifications (e.g., MD-102: Endpoint Administrator). Experience with Mobile Device Management (MDM) platforms and hands-on experience with smart home or office IoT devices is desirable. Familiarity with cybersecurity best practices and endpoint security tools is also preferred. The work will primarily be conducted in a climate-controlled office, utilizing standard office equipment. The estimated starting annual salary is $91,100, determined by merit, seniority, geographic location, education, training, and experience relevant to the job duties and responsibilities. This position is classified as non-exempt and is eligible for overtime. Benefits include a 401(k) plan with matching, comprehensive insurance coverage, parental leave, and more. Occasional travel may be necessary as business requirements dictate. Physical requirements include remaining seated for 80% of the time, with the ability to lift up to 20 lbs and perform tasks requiring dexterity.