570 IT & Software Developer jobs in the US

Odyssey Information Services (Houston) jobs

Help Desk Specialist - IT Support

$60,000 - 70,000
Odyssey Information Services (Houston)
William Street 15, Avon
$60,000 - 70,000
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Minimum of 4 years of experience in IT support - Proficient with Windows OS - Experience with Active Directory - Knowledge of Office 365 / Microsoft 365 - Familiarity with Azure - Demonstrated troubleshooting skills - Experience with ticketing systems - Strong customer service capabilities - High School Diploma or equivalent required - Associate degree in Computer Science or related field preferred - Bachelor’s degree in Computer Science or related field is a plus

Technologies

Active Directory
Microsoft 365
Office 365

Responsibilities

- Provide first and second level technical support to end users - Troubleshoot hardware and software issues - Assist with the organization’s core technology systems - Manage user administration and workstation setups - Address security principles and cloud-based services - Document issues and resolutions in ticketing systems - Communicate effectively with users to resolve their issues

Description


We are seeking a dedicated Level I/II Help Desk Technician to join our IT Support team in Avon, Ohio. This is a 6-month contract-to-hire position that requires onsite work, with potential limited hybrid flexibility. We are focused on creating a collaborative environment where you will provide essential technical assistance and support. In return, we offer a competitive salary between $60,000 and $70,000 per year, along with benefits such as 401(k), dental and health insurance, and paid time off. Join us in contributing to a high-performing team dedicated to enhancing our technological capabilities.
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You can find IT Support Engineer salaries in the United States here.

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