Healthcare Project Manager with Payer

- Direct the planning, execution, and successful delivery of healthcare portal implementations for health plan payer clients, ensuring timely and budget-compliant project completion - Act as the main point of contact for clients, managing expectations, facilitating communication, and ensuring outstanding customer service throughout the implementation process - Conduct discovery sessions and create workflow maps to align client requirements with system capabilities, emphasizing Group Portal administrative features - Develop detailed project plans, monitor progress, manage scope changes, and maintain accurate, audit-ready documentation - Identify potential project risks related to data security, privacy, and system integration, and implement effective risk management strategies - Coordinate multidisciplinary teams, including IT specialists, administrators, and third-party vendors, fostering a collaborative and productive work environment - Provide training and assistance to client group administrators and end-users, ensuring smooth transitions and high adoption rates of new systems - Ensure all projects comply with relevant healthcare regulations and standards, including HIPAA and HITECH