IT Support Specialist

At Northstar Alarm Systems Inc., we safeguard what is most important. Located in Halifax, Nova Scotia, we focus on modern security solutions for both residential and commercial properties, which include alarm systems, CCTV, and smart automation. For more than ten years, we have built trust with homes and businesses across Atlantic Canada through our commitment to innovation, reliability, and outstanding service. We are expanding our team and seeking a Helpdesk Support Analyst who enjoys tackling technical challenges, assisting users, and upholding the systems that ensure the safety of our clients. In this position, you will serve as the first point of contact for all technical support requests, aiding internal staff and field technicians with troubleshooting, configuration, and system maintenance to ensure smooth operations across our alarm and monitoring systems. This role is ideal for someone who thrives in a dynamic environment, places importance on precision, and takes pride in contributing to the success of others. If you are prepared to advance your career in technology while making a significant difference, we are eager to hear from you. Apply today to join Northstar Alarm Systems Inc. in Halifax, NS, and be part of a team devoted to safety, innovation, and excellence. Job Type: Full-time Pay: $27.95-$31.05 per hour Expected Hours: 40 per week Benefits: - Employee assistance program - On-site parking - Paid time off - RRSP match Work Location: In-person