676 IT & Software Developer jobs in the US
IT Support Specialist
$110,000 - 140,000
Northeast Paving
Temple Street 145, Nashua + Remote (US)
$110,000 - 140,000
Requirements
Must:
- Over 3 years of technical experience with hardware and software
- Bachelors degree or equivalent experience
- Proficient in working with Windows and virtualized environments
- Experience with an ITSM system for change and incident management
- Microsoft training and related certifications are beneficial
- Strong communication, organizational, and customer service abilities
- Flexibility to work extended hours or participate in on-call schedules as needed
- Ability to work both independently and collaboratively with remote team members
- Capacity to handle physical demands of the role, including lifting and standing as required
Responsibilities
- Create, review, and manage Tier (1-2) support tickets in a timely manner
- Engage in project work related to the introduction of new technology tools
- Provide desktop support to end-users via remote tools or in-person assistance
- Deliver exceptional customer service by effectively communicating with users to understand their issues and provide timely updates
- Install and set up new computers, monitors, and printers
- Assist with system administration tasks like server upgrades and patch deployments
- Prepare clear and concise documentation, including process and system diagrams
- Collaborate with vendors for executing software and firmware upgrades
- Participate in meetings and provide regular updates to project stakeholders and department leadership
- Assist with various projects and tasks as needed
- Identify and escalate issues that require advanced support to the appropriate team or leadership
- Analyze recurring or unique issues, develop solutions, and ensure successful implementation
- Document solutions and update procedures for identified issues
- Train and mentor junior team members, sharing knowledge and best practices
- Actively engage in team meetings and feedback sessions
Description
At Newport Construction, we are a dedicated team of professionals specializing in all aspects of heavy civil construction. We are seeking an IT Support Specialist I for our Technology Team in Nashua, NH. In this role, you will provide end-user support, manage Tier (1-2) tickets, and work on technology implementation projects. We offer an array of benefits including medical, dental, and vision insurance, company-paid life and disability insurance, vacation and holiday pay, and a 401(k) plan with employer matching. Join us in building exceptional infrastructure and delivering high-quality services to our valued clients.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 676 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Sched LLC, Tepperman's, D3 Security Management Systems, Torus Biomedical Solutions, Snaplii, Decisive Dividend Corporation, Coca-Cola among others, are currently hiring for Support roles in the United States.
The company with most openings is Raytheon as they are hiring for 26 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Raytheon as they are hiring for 26 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.