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Engineering Director
$60,000 - 80,000
New York City Growth - Highgate Hotels
West 53rd Street, New York
$60,000 - 80,000
Requirements
Must:
- Minimum of 5 years in facilities management within a hotel or similar environment, or a 4-year degree plus over 1 year of relevant management experience, or a 2-year degree with at least 3 years of related management experience.
- High school diploma or an equivalent qualification is mandatory.
- Stationary Engineer’s license as required by local regulations.
- Proficient in HVAC systems, electrical systems, plumbing, boiler operations, and general maintenance tasks.
- Willingness to work extended hours when necessary.
- Physically able to exert up to 100 pounds occasionally, and/or 50 pounds frequently, as well as lift, carry, push, or pull objects.
- Occasional travel for business may be necessary.
- Maintain a positive and friendly demeanor consistently.
- Effective verbal and written communication skills are essential for interaction with staff and guests.
- Strong listening skills to understand and clarify concerns from employees and guests.
- Ability to multitask and prioritize tasks to meet deadlines efficiently.
- Approach all interactions with guests and colleagues in a friendly, courteous, and service-oriented manner.
- Attendance at all required hotel meetings and training sessions is necessary.
- Participation in management on duty (M.O.D.) coverage as needed.
- Regular and reliable attendance in line with Highgate Hotel standards is expected.
- Uphold high standards of personal grooming and appearance, including wearing a nametag.
- Adhere to Highgate Hotel policies and procedures for safe and efficient hotel operations.
- Focus on maximizing productivity, identifying areas for improvement, and implementing solutions to problems.
- Effective problem-solving skills including anticipation, prevention, and resolution.
- Ability to analyze complex information and data from various sources to achieve established objectives.
- Maintain confidentiality regarding company and personal information.
Responsibilities
- Oversee and mentor all Engineering staff in areas including customer service, procedural standards, and loss prevention measures.
- Draft, approve, and distribute Engineering staff work schedules in compliance with Highgate Hotel policies.
- Establish and manage the department’s annual budget.
- Generate financial forecasts and engage in monthly profit and loss analysis meetings.
- Create and execute maintenance plans for hotel facilities, equipment, and grounds to ensure they are kept in good repair.
- Ensure compliance with all relevant local, state, and federal regulations.
- Develop and maintain a preventative maintenance schedule for all hotel machinery and equipment.
- Verify that all emergency and safety equipment are consistently inspected, tested, and certified according to Highgate Hotel standards.
- Ensure timely and respectful handling of room maintenance requests.
- Respond to all alarms swiftly to ascertain locations and causes, report findings to the Front Desk, and take necessary actions.
- Assist with special projects and renovations as needed.
- Actively engage in energy conservation initiatives.
- Review guest and meeting planner feedback to quickly identify and resolve issues.
- Ensure adherence to the Americans with Disabilities Act (ADA) requirements.
- Manage all contracts with vendors related to the engineering department.
- Actively participate in all Highgate Hotel initiatives and programs.
- Take a lead role in the Highgate Hotel Safety Committee.
Description
Highgate is a prominent real estate investment and hospitality management firm that manages over $15 billion in assets, with a diverse portfolio of more than 400 hotels across North America, Europe, the Caribbean, and Latin America. With three decades of experience as a pioneer in the hospitality industry, we guide our clients through every aspect of the property cycle, from development to recapitalization. Our executive team, comprised of seasoned hospitality experts, collaborates with leading ownership groups and major hotel brands. We emphasize innovative hotel brands and deliver outstanding performance through advanced revenue management tools. We are looking for a dedicated Director of Engineering to ensure the safe and profitable operation of our hotel and manage all aspects of the engineering division.
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