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New Balance jobs

Security Systems Applications Specialist I

60,000 - 80,000 USD
New Balance
Market Street, Brighton
60,000 - 80,000 USD
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- I have 5+ years of experience in commercial security systems, including support, programming, installation, and servicing large complex Software House access control (ACS), ExacqVision or Genetec video management systems (VMS), and DSC intrusion detection systems (IDS). - I possess technical expertise in the design, documentation, and integration of commercial security systems, and I can serve as a technical resource for resolving system errors and failures. - I understand IT project processes, language, and structure for effective project management support. - I have preferred training on systems such as CCURE 9000, ExacqVision, Genetec, DSC, VMS systems, or other camera technologies, network, and/or software architecture. - I maintain knowledge of project management principles and can serve as a source of technical knowledge for my area of expertise. - I demonstrate problem-solving abilities and a solid understanding of the organization's business practices. - I have an understanding of network layouts and concepts, with relevant certification preferred. - I am available to be on-call to troubleshoot emergency security systems issues and manage the response plan. - I possess a valid driver’s license and vehicle for travel between facilities in New England and am open to some travel to New Balance locations within the United States for project support.

Responsibilities

- I assist in providing excellent customer service to internal and external New Balance customers. - I help project managers conduct site assessments, identify risks, design solutions, prepare construction documents, manage bids, coordinate installation, and conduct acceptance testing. - I monitor the health of security equipment, assist in analyzing service issues, recommend solutions, and coordinate service and repair. - I maintain the performance and integrity of all security systems applications while tracking, analyzing, and reporting on key performance indicators. - I actively seek knowledge and training on current and new technologies and features, ensuring all security systems are kept up to date with industry best practices. - I help maintain training materials for users of security applications. - I represent the Loss Prevention department as a physical security systems technology resource in meetings with internal and external customers, providing solutions for their business needs.

Description

Since 1906, we at New Balance have empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. Our culture fosters an environment where every associate feels welcomed and respected. Leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. We offer a comprehensive traditional benefits package, including three options for medical insurance, dental, vision, life insurance, and a 401K. Our nontraditional perks include opportunities for online learning and development, tuition reimbursement, $100 monthly student loan support, and various mentorship programs, encouraging personal growth alongside professional development. You will also enjoy a yearly $1,000 lifestyle reimbursement, four weeks of vacation, 12 holidays, and generous parental leave, because for us, work-life balance is part of our culture. We foster a unique culture founded on our values, focusing on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences while maintaining flexibility for our associates. New Balance Associates currently work in-office three days a week (Tuesday, Wednesday, and Thursday). We have introduced a "Work from Anywhere" (WFA) model for four weeks per calendar year to enhance our culture while allowing for flexibility. At New Balance, we provide equal opportunities for all current and prospective associates, ensuring that all employment-related processes and conditions are conducted without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information, or veteran status.
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