1059 IT & Software Developer jobs in the US
Senior IT Technician - Network & Systems Support
$49,920 - 64,480
NerdsToGo
Northup Way 12727, Bellevue
$49,920 - 64,480
Requirements
Must:
- Associates or Bachelors degree in a technology-related field, or equivalent experience
- A minimum of 3 years of experience in providing technical support
- Strong customer-oriented work ethic with professionalism and high energy
- Advanced knowledge of PC troubleshooting and repair, aligned with A+ certification standards
- Proficient understanding of routers, firewalls, TCP/IP, WAPs, and other networking devices
- Comprehensive knowledge of Windows OS & Server, as well as Mac/Apple products
- Proficiency with M365 applications
- Excellent communication and customer service skills
- Valid drivers license and a clean driving record
- Preferable but not mandatory: Network+, Security+, CCNA, ACMT, MCSE, or similar certifications
- Preferable but not mandatory: Knowledge of MS CoPilot, ConnectWise RMM & PSA, Ubiquiti Networking, and experience in a managed services setting
Responsibilities
- Engage with customers in-store, over the phone, and on-site to offer tailored, advanced technical solutions
- Maintain a professional, positive demeanor with clients at all times
- Conduct advanced troubleshooting, repair, and maintenance of PC hardware and software
- Perform data recovery and loss prevention tasks, along with advanced network installations
- Manage M365 environments including user administration, security configurations, and application setups
- Provide technical training to clients in a clear and effective manner
- Oversee management of Active Directory and Azure AD environments
- Act as a liaison between our clients and their other technology vendors
- Collaborate with Azure, AWS, and Google Cloud Platform to deliver tailored client solutions
- Plan and carry out productivity suite migrations ensuring a smooth transition with minimal downtime
- Scope, design, and implement network infrastructure projects involving LAN, WAN, and wireless solutions
- Conduct security assessments and propose suitable solutions for client environments
- Utilize PSA and RMM tools for monitoring, managing, and resolving technical alerts and issues
- Mentor and support Level 1 Technicians in their duties
Description
At NerdsToGo, we are a rapidly expanding technology service organization committed to delivering exceptional white-glove service in our industry. Our goal is to demystify technology for residential and small business customers. We are looking for a Level 2/3 technician (Senior Technician) to join our team, focusing on advanced technical support, managed services, and leading complex projects. We offer a collaborative and supportive work environment where learning and personal growth are prioritized, as well as competitive benefits like health insurance and paid vacations. Enjoy unlimited coffee, various snacks, and a fulfilling work culture that emphasizes fun and camaraderie.
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The company with most openings is Rural King Supply as they are hiring for 394 different DevOps jobs in the United States. They are probably quite committed to find good DevOps.
The company with most openings is Rural King Supply as they are hiring for 394 different DevOps jobs in the United States. They are probably quite committed to find good DevOps.