1141 IT & Software Developer jobs in the US

NCIC IT jobs

IT Support Engineer - Tier II

$65,000 - 75,000
NCIC IT
Wall Street 40, New York
$65,000 - 75,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Over 5 years of experience in IT support at Tier-II level - Proficient in Active Directory (user accounts, GPO, permissions) - Extensive knowledge of Microsoft 365 (Exchange, SharePoint, Teams) - Skilled in troubleshooting Windows 10/11 - Basic understanding of networking concepts (DNS, DHCP, TCP/IP) - Experience within a Managed Services Provider (MSP) setting is preferred - Professional attitude while interacting with executives - Excellent communication abilities - Capability to work autonomously on-site

Technologies

Active Directory
Firewall
Microsoft 365
TCP/IP
VPN
Office 365

Responsibilities

- Deliver on-site desktop and user support for Windows 10/11, M365, and Active Directory - Diagnose and resolve hardware, software, printer, and network issues - Provide assistance with conference rooms, AV systems, and Zoom/Teams configurations - Setup and distribute laptops, desktops, monitors, and peripherals - Oversee user onboarding and offboarding processes (Active Directory, M365, permissions) - Assist with firewall and VPN troubleshooting as well as basic network issues - Maintain thorough documentation of all service activities in the ticketing system - Refer complex matters to Tier-III engineers as needed

Description


At NCIC IT, located in the Financial District of New York City, we are a Managed Services Provider dedicated to offering superior technical support to our financial services clientele. We are seeking a skilled Tier-II IT Support Technician who excels in challenging environments and can operate independently while maintaining professionalism. We offer a competitive salary based on experience and provide growth opportunities towards a Tier-III or Systems Engineer role, alongside exposure to enterprise-level infrastructure and cybersecurity projects. Join our team and be part of a dynamic company that values expertise and client interaction.
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You can find IT Support Engineer salaries in the United States here.

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The company with most openings is Jobot as they are hiring for 86 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.