1783 IT & Software Developer jobs in the US

Morgan Birge and Associates Inc. jobs

Avaya engineer

$100,000 - 130,000
Morgan Birge and Associates Inc.
West Hubbard Street 4th Floor 119, Denver + Remote (US)
$100,000 - 130,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Over 5 years of hands-on experience with Avaya Aura - Proven troubleshooting abilities in enterprise voice environments - Experience in supporting active telephony platforms - Capability to handle both project tasks and ongoing support - Excellent communication and documentation skills - Proficient in managing multiple tasks in a remote work setting

Technologies

Flow
VMware

Responsibilities

- Design, configure, and provide support for Avaya Aura environments - Diagnose and resolve issues in complex VoIP and SIP-based communication systems - Assist with projects, service tickets, system patching, and platform upgrades - Maintain and enhance enterprise voice environments across various clients - Configure and troubleshoot call routing, vectors, VDNs, ACDs, and SIP trunking - Address client concerns related to complex network architectures affecting voice - Support system migrations, deployments, and infrastructure enhancements - Conduct advanced troubleshooting and root cause analysis - Maintain comprehensive documentation including system configurations and call flow diagrams - Collaborate with internal teams, telecommunications providers, and client stakeholders

Description


We are looking for a Senior Avaya Aura Engineer to join our fully remote team. In this role, you will be at the forefront of supporting enterprise communication systems for a diverse array of clients and industries. You will play a key role in resolving intricate telephony challenges and will have the opportunity to work on various Avaya platforms. Our position not only emphasizes operational support but also involves strategic initiatives such as system upgrades, patching, and new implementations. We pride ourselves on our dynamic work environment and support a healthy work-life balance with flexible hours.
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