774 IT & Software Developer jobs in the US
Field Support Engineer - Cooling Systems
$110,000 - 115,000
Mitsubishi Electric Power Products, Inc.
Keystone Drive 530, Warrendale
$110,000 - 115,000
Requirements
Must:
- Bachelors degree in Electrical Engineering
- 3–5 years of experience in providing technical and/or field support for products or systems, or equivalent education and experience
- Intermediate knowledge of assigned products and remote monitoring technologies
- Advanced understanding of field acceptance testing, test equipment, data analysis, test reporting, and safety requirements
- Familiarity with industry standards such as UL, NEC, and IEC
- Advanced analytical and problem-solving capabilities
- Strong interpersonal, communication, and presentation skills
- Ability to support multiple stakeholders and collaborate across cross-functional teams
- Proficiency in advanced computer skills, including MS Office, MRP/ERP systems, and technical reporting tools
Responsibilities
- Deliver system-level technical support for SCD products to MEPPI teams, authorized service providers (ASPs), and end users
- Manage field incidents by tracking assigned tasks to ensure timely resolution
- Assist operating divisions with root cause analyses (RCA), quality assurance issues, and corrective action recommendations
- Analyze and compile data on failure trends, escalated incidents, and design improvement opportunities
- Develop and maintain technical documentation, including updates, troubleshooting guides, and compliance records
- Collaborate to enhance technical support processes and procedures
- Provide technical assistance for remote monitoring software, including documentation updates and customer support
- Act as a technical liaison with MEPPI expatriates and equipment divisions to address product issues
- Prepare technical communications, including letters, memos, emails, and reports for distribution
- Conduct site testing, field troubleshooting, and technical presentations as needed
- Promote SCDs mission through effective communication with internal departments, customers, and suppliers
Description
At MEPPI, we are dedicated to delivering reliable, innovative, and high-quality power solutions. As a U.S. affiliate of Mitsubishi Electric, our team merges global engineering expertise with local insights to support vital infrastructure and enhance customer success. We offer comprehensive health coverage, a 401(k) plan with company matching, generous paid time off, and continuous career development opportunities. Our workplace promotes inclusivity, welcoming applicants from all backgrounds. Join us in Warrendale, PA, and contribute to powering the future with cutting-edge technology.
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How many IT Support Engineer jobs are in the United States?
Currently, there are 774 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
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The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Snaplii, DataAnnotation, Data Networks, Inc., AVC Tech Services, Inc., SDV International, LendingPad Corp, Net Engineers, Inc among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 79 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 79 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.