641 IT & Software Developer jobs in the US
IT Support Specialist - Help Desk & Troubleshooting
$49,920 - 60,320
Midwest Hardwood Company LLC
Arrowwood Lane North 8290, Maple Grove
$49,920 - 60,320
Requirements
Must:
- 1β3 years of experience in IT support.
- Strong understanding of Windows, Microsoft 365, and common business applications.
- Familiarity with networking concepts (TCP/IP, DHCP, DNS, VPN).
- Proficiency in hardware troubleshooting and imaging.
- Excellent communication and problem-solving skills.
- Ability to work autonomously.
- Valid drivers license and willingness to travel 10β15%.
Responsibilities
- Provide Level 1 and Level 2 technical support to end users.
- Diagnose, troubleshoot, and resolve issues related to hardware, software, and networking.
- Deliver remote assistance via phone, email, and remote-access tools.
- Offer onsite support, which may involve travel to regional facilities.
- Assist with the setup, configuration, and deployment of technology assets.
- Track and document support tickets.
- Maintain IT inventory and manage assets.
- Support onboarding activities for new employees.
- Escalate complex issues as needed.
- Participate in IT projects such as upgrades and rollouts.
Description
At Midwest Hardwood Company LLC, one of North Americaβs largest manufacturers of hardwood lumber, we are dedicated to using the latest proven technologies to deliver high-quality products for our clients worldwide. We operate our own sawmills, dry kilns, and distribution centers, striving to provide the finest hardwood products and exceptional service. We seek a motivated and customer-oriented IT Support Specialist to join our team. This role will offer both onsite and remote technical support to our employees at our headquarters in Maple Grove, MN, as well as at our sawmills and distribution centers throughout the Midwest. The position requires a blend of desk-based work, hands-on tasks, and remote support in person at our Maple Grove location. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of the role. We value a proven track record of work experience combined with the right attitude and work ethic. Qualified candidates are encouraged to apply. We offer a competitive salary of $24.00 - $29.00 per hour and a range of benefits, including 401(k) matching, health insurance, dental insurance, and paid time off.
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How many IT Support Engineer jobs are in the United States?
Currently, there are 641 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
bunny.net, Giesecke+Devrient, TenFlair Inc, PaymentEvolution, National Mattress Canada, Johnson Health Tech North America Inc, ExamWorks among others, are currently hiring for Support roles in the United States.
The company with most openings is Leidos as they are hiring for 92 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Leidos as they are hiring for 92 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.