Technical Program Manager

### - Proven experience in managing multiple overlapping demand streams, effectively navigating escalations through proactive problem-solving and complex portfolio management. - Demonstrated strategic thinking abilities, strong communication skills, and the ability to build consensus to coordinate large-scale initiatives. - Regularly communicate with teams and stakeholders regarding project status, progression, and challenges, effectively handling issues as they arise. - Ability to maintain a strategic plan and timeline for programs, keeping stakeholders informed, mentoring project managers, and ensuring the quality of project plans and outcomes. - Skilled in leading and functioning independently in ambiguous environments, managing multiple complex program portfolios. - Capability to adapt to changing goals and manage various activities simultaneously. - Strong drive for overall strategy and collaboration with internal and external teams to achieve desired outcomes. - Proficiency in identifying and applying continuous improvement methodologies across teams. - Ability to continuously monitor and enhance key performance indicators, positively influencing the organizations metrics. - Strategic thinking combined with a focus on tactical execution, rigorously inspecting delivery plans and execution metrics. - Strong relationship-building skills, effectively partnering with stakeholders and earning respect across the organization. - In-depth understanding of program-platforms, organizational priorities, and the necessary technical solutions for customer issues. - Competence in proactively managing escalations through responsive customer engagement. - Skillful negotiation, prioritization, and setting accurate customer expectations, driving continuous improvements aligned with business objectives. - Ability to streamline processes and eliminate distractions through ongoing prioritization. ###