904 IT & Software Developer jobs in the US
Requirements
Must:
- Bachelors degree or equivalent experience in business consulting or project management
- Over 8 years in a leadership, business, or strategic consultant role
- Ability to think strategically and grasp the big picture within an operational framework
- Competence in multitasking and managing assigned projects or priorities
- Proven ability to collaborate successfully and manage work across different teams with competing demands
- Familiarity with various project delivery frameworks (agile, waterfall, hybrid)
- Financial acumen with experience in tracking benefit realization
- Authorization to work in the United States without sponsorship currently or in the future
- Track record of developing transformative solutions resulting in significant business outcomes and enhanced customer and advisor experiences
- Demonstrated capacity for autonomous decision-making while considering possible business risks
- Ability to work independently with minimal guidance and navigate ambiguous situations
- Excellent interpersonal and communication capabilities
Responsibilities
- Lead and represent the organization in the deployment of Salesforce technology, utilized by over 1,500 users across MassMutual
- Create and implement a strategic plan aligned with the long-term vision for various products, including Salesforce and Genesys
- Establish short- and long-term objectives, making strategic decisions that enhance business and advisor/customer experiences
- Act as the voice of the customer, ensuring product features address real needs and improve experiences
- Maximize business value by increasing advisor and customer satisfaction and minimizing expenses through optimized processes
- Engage with senior leaders across key departments to ensure alignment on critical project decisions
- Partner with leadership to develop initiatives and deliverables, creating a roadmap that highlights organizational risks
- Advocate for and coordinate teams to ensure alignment on strategy and deliverables
- Oversee planning, reviews, and acceptance of completed tasks, ensuring quality standards are met
- Formulate business goals and roadmaps, define scope, and devise a timeline for implementation
- Provide regular updates on initiative status, escalating risks to leadership with actionable recommendations
- Facilitate monthly reporting on key initiatives to inform leadership about progress and challenges
- Collaborate in the development and execution of a communication plan for the MM Operations Salesforce strategy
- Support business owners in crafting presentations that outline strategy and business cases
- Utilize knowledge of Salesforce, Genesys, and other products to analyze operational data for initiative impact
- Demonstrate strong leadership and negotiation skills in improving efficiency and customer engagement
- Collaborate with product owners to maximize the value of integrated capabilities
- Apply change management principles to appropriately time and adjust team dynamics
- Maintain and prioritize the product backlog for development teams, including business requirements and user stories
Description
We are seeking a dynamic individual to help us shape the key product features and capabilities for Salesforce, Genesys, and other systems. Our goal is to ensure that technology meets both current and future needs of our customers and advisors. In this role, youll partner with various business areas, leading project participants to create tools that enhance technology, drive business benefits, and improve service experiences. Youll be working closely with our Enterprise Technology team, vendor architects, and developers to ensure alignment on business requirements and project deliverables. We value agility and resilience and are looking for someone who can communicate effectively and manage change, all while keeping our stakeholders informed and involved. Join us in transforming the service experience for our advisors and customers.
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You can find IT Manager salaries in the United States here.
How many IT Manager jobs are in the United States?
Currently, there are 904 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.
Is the US a good place for IT Managers?
The US is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Manager jobs in the United States?
D3 Security Management Systems, Domaino Startup, Clarence Farm Services Ltd., eFulfill Inc., Patriot Strategies LLC, ENSCO, Inc., ManageYOURiD among others, are currently hiring for Manager roles in the United States.
The company with most openings is Jobot as they are hiring for 146 different IT Manager jobs in the United States. They are probably quite committed to find good IT Managers.
The company with most openings is Jobot as they are hiring for 146 different IT Manager jobs in the United States. They are probably quite committed to find good IT Managers.