594 IT & Software Developer jobs in the US
IT Support Technician - Helpdesk Specialist
$50,794 - 61,173
Maronda Inc. and Subsidiaries
Timberglen Drive 9095, Imperial
$50,794 - 61,173
Requirements
Must:
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- A degree and/or certification in IT, Computer Engineering, Information Management, or Computer Science.
- 1-3 years of relevant experience, preferably with customer service.
- Dependable and adaptable to frequent changes in direction.
- Strong customer service orientation, capable of working independently with minimal supervision.
- Keen to learn and keep updated on the latest technologies.
- General technical knowledge and experience in support.
- Effective problem-solving abilities and troubleshooting skills for Windows, MAC OS, and smartphones.
- Familiarity with MS Office Suite, printer setup, and hardware installation.
- Strong interpersonal skills to interact effectively with all levels of management.
- Self-motivated with the ability to prioritize and manage workload.
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Responsibilities
- Act as the primary point of contact for Level I Support, promptly addressing service and problem requests assigned to the Help Desk support queue.
- Diagnose and resolve hardware and software issues related to laptops, desktops, printers, scanners, and other PC-based devices.
- Collect essential details for ticket resolution and escalate to Level II support when necessary.
- Create and manage user accounts, including onboarding new users and overseeing system privileges.
- Conduct regular system maintenance tasks, such as changing backup tapes and updating software.
- Assist in software quality assurance, testing, and the rollout of new software.
- Contribute to small project tasks, gathering information and facilitating interdepartmental communication.
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Description
We are seeking an IT Support I/Helpdesk professional to join our Corporate office located in Imperial, PA. This role involves providing first-level IT support across multiple locations in PA, OH, VA, and FL. You will be part of an on-site IT team dedicated to assisting with initial IT support (Hybrid - following the training period). We offer a competitive pay range of $24.42 - $29.41 per hour, along with a full-time schedule that includes various benefits such as a 401(k) plan, health insurance, dental insurance, flexible scheduling, life insurance, paid time off, and professional development assistance. Join our growing organization with an intranet that spans 12 offices across 4 states and continues to expand. We look forward to finding the right candidate to be part of our team!
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 594 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Surpass Solutions Inc, Kelly, Studio Trois Γtoiles Design, Skycope C-UAS Technologies Inc, AC Americas, Giesecke+Devrient, Execusource, Inc among others, are currently hiring for Support roles in the United States.
The company with most openings is Leidos as they are hiring for 93 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Leidos as they are hiring for 93 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.