549 IT & Software Developer jobs in the US
Tech Support Specialist II
$45,000 - 65,000
Mankato Computer Technology
Civic Center Plaza 1, Mankato
$45,000 - 65,000
Requirements
Must:
- Valid driver’s license and reliable vehicle
- Availability for occasional evenings and weekends
- Professional appearance, adhering to appropriate dress and hygiene standards
- Detail-oriented with strong interpersonal, verbal, and written communication skills
- Self-motivated and proactive
- Essential customer service and conflict resolution abilities
- Strong organizational and time management skills, capable of multitasking
- 3+ years of experience in IT/Managed Services preferred
- Experience with Microsoft Azure Active Directory, Microsoft 365, and Azure Portal
- Proficiency in Cisco and Aruba networking products
- Familiarity with hardware, software, mobile devices, and peripherals
- Knowledge of deploying Windows 11 and Microsoft Server 2019/2022
- Understanding of Microsoft Active Directory Domain, Command Line administration, and common virtualization platforms (VMware/Hyper-V)
- Understanding of common storage array technologies such as HP MSA and Dell Compellent
- Experience supporting Teams Voice is a plus
- Knowledge of firewall technologies
Responsibilities
- Monitor phone, email, and ticketing systems to ensure prompt resolution of support requests
- Create and maintain detailed documentation of client information and work notes
- Collaborate with IT staff and users to identify requirements for new systems and suggest improvements for IT operations
- Administer and configure Azure Active Directory, Office 365, Azure Compute Portal, and Intune
- Provide support for existing on-premise Active Directory Administration
- Ensure workstation connectivity to servers, email systems, and application databases
- Install and conduct minor repairs on hardware, software, and peripheral devices, adhering to design specifications
- Implement and support Watchguard, Cisco, and Aruba networking products
Description
At Mankato Computer Technology, we are proud to be Southern Minnesotas fastest-growing managed service provider, serving over 170 clients and managing 2000+ endpoints. We are an engineering-focused company dedicated to tackling business challenges through innovative technology solutions. We offer a full-time position for a Level 2 Tech Support Specialist, with a salary range of $45,000 to $65,000 per year. Our benefits include health insurance, 401(k) matching, paid time off, and employee discounts. You will report to the Support Manager and work a standard 40-hour week, primarily from 8 AM to 5 PM, with the occasional need for weekend work (rare). We believe in fostering a welcoming and inclusive workplace where kindness, empathy, and respect are paramount. We take pride in our work and emphasize the importance of teamwork and accountability in everything we do. Join us in our mission. Life is better with good technology!
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 549 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Skycope C-UAS Technologies Inc, Giesecke+Devrient, Surpass Solutions Inc, Combat Computers Inc., BAE Systems Inc., Allied Telesis, Johnson Health Tech North America Inc among others, are currently hiring for Support roles in the United States.
The company with most openings is Leidos as they are hiring for 93 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Leidos as they are hiring for 93 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.