Technical Support Analyst

Here at Managed IT Force, we deliver impactful IT management and support services tailored for small and medium-sized organizations. As a small, expanding company, we are on the lookout for dedicated, organized, and personable individuals who are enthusiastic about taking on new challenges and responsibilities. This role entails providing both remote and in-person support for our clientele based in the Pittsburgh area, with roughly 50% of the time spent at client sites. When not onsite, you will work from home. We also anticipate some after-hours and on-call support as part of the job. We are seeking a candidate who possesses strong interpersonal and communication abilities, along with problem-solving and troubleshooting skills. Excellent documentation and time-tracking capabilities, combined with effective time management skills, are crucial. Moreover, the ideal candidate should be self-sufficient yet able to thrive in team settings, showcasing a solid work ethic and dedication. The job is full-time, offering an annual salary ranging from $43,000 to $48,000, along with a robust benefits package including 401(k) plans (with matching), dental and health insurance, paid time off, vision insurance, and employee discounts. Candidates must hold an Associate degree and possess a valid Driver's License. The work location is hybrid remote, located in Cranberry Township, PA 16066.