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Systems Support Engineer / IT Administrator
$70,000 - 100,000
Maddox Industrial Transformer
Victor Hill Road 865, Greenville
$70,000 - 100,000
Requirements
Must:
- You should have 10+ years of related experience, although we are also open to investing in promising early-career candidates with the right aptitude, attitude, and ambition.
- A strong technical background with hands-on experience in network, surveillance, and/or door access control installation and configuration/management is essential.
- You must possess excellent communication skills, both verbal and written, and be able to engage with customers of varying technical backgrounds.
- A proven track record of managing external vendor relationships effectively is necessary.
- You should demonstrate strong systems thinking and a proactive self-starter mentality.
- A knack for project management and a history of successfully delivered IT projects that drive business objectives forward is required.
Responsibilities
- You will support the technology experience of all Maddox employees and partners, overseeing the administration of network, surveillance, and building access control systems.
- Responding to internal user support requests will be a primary duty, requiring timely issue resolution and a customer success-oriented approach.
- You will provide users with system access, troubleshoot software and hardware failures, and coordinate with external support teams and vendors.
- Proactively ensure that all Maddox team members have the necessary technological tools for success.
- Set up new users and manage access permissions as roles change, while maintaining and supporting a fleet of devices across the business.
- Ensure that networks are operational and that facilities are secured through effective surveillance and access control systems.
Description
At Maddox, we pride ourselves on being the leading provider of electrical transformers in the commercial and industrial market, recognized as one of the fastest-growing companies in America by Inc. Magazine. We operate primarily out of South Carolina, Washington State, Texas, Idaho, and Ohio, and our culture is grounded in Christian values, focusing on investing in our people and processes. Our team works with cutting-edge technology, utilizing MacBook Pros and iPads, integrated cloud-based solutions, and a variety of best-in-class SaaS products. You will be part of a collaborative atmosphere that prioritizes collective success, ensuring our colleagues can purchase, recondition, and sell industrial transformers effectively. The position is full-time, generally following an 8:00 AM to 5:00 PM schedule with some flexibility required. While you will primarily be based in our Greenville-area offices, some infrequent travel to various Maddox facilities throughout the United States may be necessary. We offer a competitive salary range starting at $70k-$100k, with a bonus structure and wellness stipends, alongside additional benefits in a smoke-free and drug-free workplace. To stand out in your application, please include a few sentences on what caught your attention about this role and why you believe you will thrive in this opportunity.
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The company with most openings is General Dynamics Information Technology as they are hiring for 214 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is General Dynamics Information Technology as they are hiring for 214 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.