2003 IT & Software Developer jobs in the US
Requirements
Must:
- High School Diploma with a minimum of 8 years of relevant experience, OR an Associates degree with at least 6 years of experience, OR a Bachelors degree with 4 years of experience
- Certification in Component Mission Administration (CMA)
- Proficiency in Windows Active Directory
- Capability to troubleshoot technical issues and address queries through various channels including phone, in-person, ticketing systems, or instant messaging related to hardware, software, network, access, or telecommunications
- Proven technical and problem-solving skills to tackle critical IT challenges
- Experience supporting Windows and business applications within an enterprise framework
- Knowledge of desktop programs, configuration, and debugging strategies
- Familiarity with virus scanning, standalone desktop and laptop services, alongside troubleshooting capabilities for servers, printers, and peripheral devices
Responsibilities
- Employ ITIL-based protocols to optimize the receipt, assessment, classification, resolution, and action for incoming incidents, requests, and demands for Mission Partner and Restricted Handling/PRIVY Administration
- Manage incoming requests for access administration, virus scanning, standalone desktops, laptops, computing services, servers, printers, and peripheral services
- Facilitate data transfer services and provide administrative access to applications and databases, including support for tools requiring sensitive data management
- Monitor and update tracking systems used for trouble reporting and access management
- Analyze, troubleshoot, design, and implement solutions without necessitating escalation to Tier 3 support
- Conduct basic user training for standard applications and office software, as well as custom tools based on the offices needs
- Perform remote desktop triage and system repairs utilizing remote access tools
- Work closely with network services, software engineering, and/or application development teams to restore services and identify issues
- Adhere to a scheduled shift from 7:00 AM to 3:30 PM with rotating coverage from 8:00 AM to 4:30 PM; on-call support may be required
Description
At MANTECH, we are looking for a motivated and customer-focused Dedicated IT Support Technician to join our committed support team in McLean, VA. In this role, you will be instrumental in maintaining mission-critical IT operations and assisting users in overcoming a variety of technical obstacles. We offer a collaborative environment where you can ensure consistent IT service delivery while responding to the evolving operational needs of our team. Our personnel benefit from a supportive work culture and are integral to our success.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 2003 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Confidential, Transport-Bourassa, IT Business Advisors Inc., D3 Security Management Systems, Snaplii, Square One Insurance Services, PolyML among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 134 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 134 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.