3412 IT & Software Developer jobs in the US
Director of Engineering & Security Solutions
$70,000 - 120,000
M Social Times Square Hotel
West 52nd Street 226, New York
$70,000 - 120,000
Requirements
Must:
- Minimum of 5 years of progressive facilities management experience in a hotel or a related sector; alternatively, a 4-year degree with at least 1 year of relevant management experience; or a 2-year degree with 3 or more years of related management experience.
- High school diploma or equivalent is mandatory.
- Stationary Engineers license as required by local regulations.
- Proficiency in HVAC, electrical, plumbing, boiler operations, and general maintenance skills is essential.
- Ability to work extended hours when necessary.
- Capability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and up to 20 pounds consistently for lifting, carrying, pushing, or pulling.
- Occasionally required to travel for company-related business.
- Maintain a consistently friendly and welcoming demeanor.
- Strong verbal and written communication skills to effectively interact with employees and guests of all levels in a courteous, attentive, and service-oriented manner.
- Proficient in listening, understanding, and addressing concerns from employees and guests.
- Ability to multitask and prioritize departmental duties to meet deadlines.
- Approach all interactions with employees and guests in a courteous and service-oriented way.
- Attendance at all mandatory hotel meetings and training sessions is required.
- Participation in Manager on Duty coverage as needed.
- Consistent attendance in line with Highgate Hotel standards is essential, with scheduling variations based on hotel needs.
- Uphold high standards in personal appearance and grooming, including wearing name tags.
- Compliance with Highgate Hotel standards and regulations to promote safe and effective hotel operations.
- Focus on productivity efforts, identify problem areas, and support in developing solutions.
- Skillful in problem-solving, including anticipating, preventing, identifying, and addressing issues as required.
- Ability to analyze and interpret complex data from various sources to achieve relevant objectives.
- Must ensure confidentiality of sensitive information.
Responsibilities
- Oversee and train all Engineering & Security personnel in customer service, empowerment, standard operating procedures, and loss prevention protocols.
- Develop, approve, and manage Engineering & Security staff schedules in line with Highgate Hotel guidelines.
- Formulate and adhere to the annual departmental budget.
- Create financial forecasts and actively take part in monthly profit/loss discussions.
- Design and execute strategies for maintaining property, equipment, grounds, and other assets in good condition.
- Ensure that the hotel complies with all local, state, and federal regulations.
- Establish and maintain a preventative maintenance program for hotel equipment.
- Verify that all emergency and life safety equipment and systems are regularly inspected, tested, and certified according to Highgate Hotel standards.
- Ensure prompt and courteous handling of room maintenance requests.
- Immediately follow up on all alarms to ascertain exact location and cause, determine emergency status, and inform the Front Desk, taking necessary immediate actions.
- Assist with special projects and renovations as required.
- Be actively involved in energy conservation initiatives.
- Review guest and meeting planner comment cards to identify and rectify issues in a timely fashion.
- Ensure compliance with the Americans with Disabilities Act (ADA).
- Manage all vendor contracts governed by the engineering department.
- Support and engage in all Highgate Hotel initiatives.
- Lead and participate in the Highgate Hotel Safety Committee.
Description
Highgate is a premier real estate investment and hospitality management firm overseeing over $15 billion in assets and a diverse portfolio of more than 400 hotels across North America, Europe, the Caribbean, and Latin America. With a rich legacy of 30 years as a forerunner in the hospitality sector, we offer expert counsel during all phases of the property lifecycle, from planning to development, recapitalization, or sale. Our success stems from cultivating a diverse range of distinctive lifestyle hotel brands, legacy hotels, and independent resorts that showcase contemporary offerings and digital innovation. Our seasoned executive team, paired with corporate offices around the globe, ensures we remain a trusted partner for leading ownership groups and significant hotel brands. We invite you to explore a rewarding career with us at M Social Hotel.
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