1292 IT & Software Developer jobs in the US
Help Desk Support Specialist - IT Support
$41,600 - 45,760
Lutheran Social Services of WI & Upper MI
West Washington Street 6737, Milwaukee
$41,600 - 45,760
Requirements
Must:
- High School diploma; Associates Degree in Information Technology preferred
- Minimum of 1 year of IT support experience or a related combination of education and experience
- Strong experience in providing end-user IT support and customer service
- Excellent problem-solving and analytical skills
- Strong organizational and planning abilities
- Detail-oriented mindset
- Strong verbal and written communication skills
- Knowledge of troubleshooting techniques for Windows 7 PCs and peripherals
- Familiarity with small networks including DSL, Broadband, and secure WiFi configurations
- Proficient in Microsoft Office 2010
- Basic understanding of Active Directory
- Knowledge of Exchange distribution groups and resources
- Ability to convey IT concepts to non-IT professionals
- Capability to prioritize and manage multiple tasks simultaneously
- Valid drivers license and reliable transportation for travel requirements
Responsibilities
- Handle and resolve IT trouble tickets logged via our call tracking system
- Provide comprehensive IT support to all Lutheran Social Services offices in Wisconsin and Upper Michigan
- Manage front-line support tasks including responding to calls and emails, and tracking issues
- Address and resolve immediate support issues while escalating as necessary
- Perform remote installation, upgrades, and maintenance of IT software for end users
- Follow established IT policies and instructions for task execution
- Work independently when needed
- Monitor pending tickets, ensuring timely resolution or updates
- Travel occasionally as required for the role
- Undertake additional tasks as assigned by management
Description
We, at Lutheran Social Services of Wisconsin and Upper Michigan, are excited to welcome an IT Customer Support Specialist to our Help Desk team. This position offers a fantastic opportunity for gaining practical IT experience, with compensation ranging from $20 to $22 per hour. Our corporate office, located in West Allis, operates Monday through Friday, from 8 AM to 5 PM, ensuring no weekend or on-call duties. Team members will commence their roles onsite for onboarding and training, with potential flexibility for occasional remote work post-training completion. We are committed to supporting our staff with numerous benefits, including health, dental, and vision insurance, paid time off, public service loan forgiveness, and a 403B contribution option.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1292 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Jump, Sched LLC, Parc Safari, Snaplii, Uniques Software Corp., DataAnnotation, Tech61 among others, are currently hiring for Support roles in the United States.
The company with most openings is Boeing as they are hiring for 70 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Boeing as they are hiring for 70 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.