602 IT & Software Developer jobs in the US
Technical Support Engineer - IT Systems
$56,118 - 74,609
Loenstrup
Charmant Drive 7474, San Diego
$56,118 - 74,609
Requirements
Must:
- Extensive experience in technical support or desktop support roles focusing on exceptional customer service
- Strong comprehension of networking concepts including LAN configuration, VPN setup, firewalls, and network security protocols
- Familiarity with hardware components and troubleshooting methodologies for desktops and laptops
- Capability to convey intricate technical information clearly to non-technical individuals
- Experience with IT infrastructure aspects such as switches, routers, BMC Remedy ticketing system, or OS updates is a plus
- Excellent problem-solving abilities paired with a proactive approach to quickly and effectively resolve issues
Responsibilities
- Respond swiftly to user inquiries through help desk tickets, phone calls, or emails, delivering outstanding customer support with enthusiasm and professionalism
- Diagnose and resolve hardware and software issues across various operating systems including Windows, macOS, and Linux
- Maintain computer hardware components such as desktops, laptops, printers, and peripherals to guarantee optimal functionality
- Configure and assist with network connectivity, encompassing LAN, VPN, firewalls, and other network devices
- Contribute to IT infrastructure upkeep, including server management, OS updates, and security patches
- Utilize incident management systems like BMC Remedy, ServiceNow, or Jira to document problems, track their resolution, and communicate updates effectively
- Collaborate with cross-departmental teams to address intricate technical challenges related to software issues, hardware management, or network operations
Description
We are excited to invite a driven and proactive Technical Support Engineer to join our forward-thinking IT team. In this role, you will serve as the first line of support, helping users with technical difficulties across diverse platforms and systems. Your energetic approach and deep technical knowledge will contribute to the seamless performance of our IT infrastructure, allowing our organization to function efficiently and effectively. This position presents a thrilling chance to enhance your skills in a dynamic environment while making a significant impact on daily business operations. We offer full-time and part-time positions with competitive pay ranging from $26.98 to $35.87 per hour, alongside benefits including dental insurance, health insurance, and paid time off. Your workplace will involve travel to various locations.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 602 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
bunny.net, Murmuration, Thales, Perri's Corporation, Clarity.ca Inc., UniTech Office Solutions Ltd., Managed IT Force, LLC among others, are currently hiring for Support roles in the United States.
The company with most openings is USAA as they are hiring for 78 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is USAA as they are hiring for 78 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.