3627 IT & Software Developer jobs in the US
IT Service Management Specialist
$96,000 - 136,000
LinTech Global Inc.
12th Street Expressway, Washington
$96,000 - 136,000
Requirements
Must:
- Proven experience in managing and operating ServiceNow, focusing on platform setup, upgrades, and technical support.
- Practical development expertise with custom workflows, scripts, portal design, and integrations within ServiceNow.
- In-depth understanding of ITIL frameworks and ITSM best practices.
- Proficient in JavaScript, with a solid understanding of SQL, HTML, and CSS.
- Capability to implement and sustain automated processes and workflows.
- Strong communication skills, able to effectively interact with both technical and non-technical teams.
- Experience in providing user training and creating technical documentation.
- Proficient in problem-solving and root cause analysis techniques.
- Knowledgeable in IT security policies, firewalls, and cybersecurity principles in a governmental context.
- Familiarity with working in an Agile environment using tools like Microsoft Azure DevOps.
- Previous experience assisting government agencies or contracts is a plus.
- Robust organizational and analytical capabilities; adept at managing multiple tasks and priorities in a fast-paced setting.
- Bachelors degree in computer science, information systems, or a related field is required.
- Relevant certifications such as ServiceNow Certified System Administrator, ServiceNow Certified Application Developer, and ITIL Foundation Certification are highly desirable.
Responsibilities
- Ensure the health, performance, and reliability of the ServiceNow platform.
- Customize and configure ServiceNow applications, including setting up workflows, forms, business rules, and reporting features to align with operational needs.
- Manage user permissions, roles, and access controls in agreement with security policies and organizational standards.
- Provide technical assistance and resolve issues with minimal disruption to IT services.
- Monitor system logs and performance, proactively spotting and addressing potential issues.
- Facilitate the implementation of new features, system upgrades, and enhancements according to release schedules.
- Keep comprehensive documentation of configurations, processes, and procedures for regulatory compliance and knowledge sharing.
- Stay informed about best practices for ServiceNow, new features, and relevant federal IT standards.
- Provide technical leadership in design, integration, and optimization initiatives for the platform.
- Evaluate new tools or system changes to determine compatibility, performance, and long-term viability.
Description
At Dexian Government Solutions, we are a distinguished and ISO 9001:2015 certified organization providing a range of Information Technology services to both Civilian and Defense sectors. Our offerings include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual Solutions. We have earned numerous accolades, including recognition on the Top 50 Companies to Watch, Washington Technologys Annual FAST 50, and being listed among Inc. 500s Fastest Growing Private Companies. Our team is devoted to the success and sustainability of our clients and their missions. We blend technical proficiency with the agility of a small business to swiftly deliver outstanding IT and engineering solutions. Our comprehensive benefits package features Open Paid Time Off, 11 Federal Paid Holidays, Company-paid Life and Disability Insurance, Health Insurance with Company Contribution, a 401k Plan with Company Matching, and opportunities for bonuses and employee referrals.
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The company with most openings is Judge Group, Inc. as they are hiring for 265 different DevOps jobs in the United States. They are probably quite committed to find good DevOps.