Senior Cyber Infrastructure Support

- Maintain, secure, and optimize the organization's IT infrastructure. - Support critical network, server, and cybersecurity systems to ensure operational reliability, efficiency, and protection against cyber threats. - Assist in leading the team, strategic planning, and providing technical expertise for the cyber team. - Train and mentor junior infrastructure support staff, conducting knowledge-sharing sessions and creating best practices documentation. - Lead IT infrastructure and security projects, ensuring alignment with business goals. - Manage relationships with security vendors, technology partners, and cross-functional teams. - Assist in defining IT infrastructure budgets, evaluating new technologies, and optimizing resource allocation. - Oversee major security incidents, perform root cause analysis, and implement remediation strategies. - Monitor, maintain, and troubleshoot network systems, servers, and cloud-based infrastructure. - Provide technical support for IT infrastructure, including hardware, software, and enterprise applications. - Ensure system uptime, performance, and reliability through proactive maintenance and upgrades. - Implement and maintain security policies, controls, and monitoring tools to safeguard IT systems. - Respond to security incidents, conduct investigations, and remediate vulnerabilities. - Assist in compliance with industry security frameworks (NIST, ISO 27001, CIS, etc.). - Perform regular patch management, system hardening, and access control reviews. - Support and configure firewalls, routers, switches, and VPNs for secure network access. - Monitor network traffic, troubleshoot connectivity issues, and optimize performance. - Implement network segmentation, IDS/IPS, and endpoint security solutions. - Manage and troubleshoot cloud infrastructure (AWS, Azure, Google Cloud) and virtualization environments (VMware, Hyper-V). - Implement cloud security best practices, access management, and disaster recovery planning. - Maintain accurate documentation of network configurations, security policies, and troubleshooting procedures. - Collaborate with IT teams, security analysts, and system administrators to enhance IT infrastructure security and performance. - Assist with training and knowledge transfer for IT staff and end-users.