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Bilingual IT Support Specialist
$90,000 - 135,000
LKQ Corporation
Hickory Hollow Parkway 5252, Nashville
$90,000 - 135,000
Requirements
Must:
We require candidates to have a Bachelor's Degree or equivalent work experience, along with more than a year of relevant experience. Experience in a call center or technical support environment is preferred. Additionally, you should possess the ability to perform basic arithmetic operations and handle quadratic ratios and percentages. Familiarity with computer operations, including programming, databases, and operating systems, as well as software applications, is essential. Excellent verbal and written communication skills are necessary, and you may be tasked with training others or presenting information to departments. You should be comfortable managing multiple tasks or projects that vary in complexity.
Technologies
Responsibilities
You will be accountable for handling end-user calls and work orders in a prompt and professional manner while maintaining clear communication within the department and with users. Your core duties will include providing remote technical support through various channels, assisting with IT systems delivery, setup, maintenance, and troubleshooting, and adhering to operational protocols while documenting pertinent information in support tickets. You will address inquiries regarding system procedures, transaction statuses, and issues related to downtime. Collaborating with IT and business partners to restore services and pinpoint recurring issues will also be part of your role. Moreover, you will manage the communication and escalation process for more complex support matters and may be assigned additional duties as necessary.
Description
We are looking for motivated individuals to become a part of the LKQ family, where you'll find opportunities for growth, competitive benefits, and a welcoming work atmosphere. Join us for an exciting career journey with a team of positive and driven people. Please note that the physical demands of the job will primarily involve sitting for extended periods and using a computer, keyboard, and mouse frequently, while occasional travel may be required based on position needs. We offer a comprehensive benefits package that includes health, dental, and vision insurance, paid time off, a 401k plan with a generous company match, and additional perks such as life insurance, short-term disability, and tuition reimbursement. Apply now and take the first step toward a rewarding career with us!
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 865 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Sperasoft, Archon Systems Inc, Journey Freight International inc, Puter Technologies Inc., Ontario One Call, HAPLY Robotics Inc., LGS, une Société IBM / an IBM Company among others, are currently hiring for Support roles in the United States.
The company with most openings is Leidos as they are hiring for 88 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Leidos as they are hiring for 88 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.