IT Service Desk Specialist for Legendary Support - San Antonio

- High school diploma or GED is essential; 1+ year of IT support experience or equivalent training is required. Some college education is preferred. - CompTIA A+, Network+, Security+, or Microsoft Fundamentals certifications are preferred (or candidates should be able to obtain them within the required timeframe). - Strong attention to detail, professionalism, and commitment to ethical standards. - Outstanding customer service, communication, and teamwork abilities. - Capability to prioritize tasks, adhere to procedures, and maintain precise documentation. - Demonstrated initiative, dependability, and a willingness to learn and enhance processes. - Strong problem-solving skills with the aptitude to work autonomously and manage interruptions effectively. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with Microsoft Access or E-automate is desirable. - Ability to compose basic business correspondence and effectively communicate with customers and team members. - Basic math skills including the ability to work with percentages, ratios, and whole number calculations. - Ability to follow written, verbal, and visual instructions, resolving routine issues using sound judgment. - Must be able to sit for prolonged periods, communicate clearly, perform light lifting (up to 10 lbs), and maintain close-range vision for computer work.