4232 IT & Software Developer jobs in the US
Technology Support Analyst
$127,000 - 167,000
Kirkland & Ellis LLP
West 4th Street 401, Austin
$127,000 - 167,000
Requirements
Must:
- Bachelors degree in Computer Science or a related field, or equivalent experience
- 3-4 years of technical support experience in a professional services environment; experience in a law firm is preferred
- Proficiency in supporting Windows-based systems, desktop hardware, and enterprise productivity applications
- Knowledge of remote computing technologies, such as Citrix and VPN services
- Experience with configuring and troubleshooting iOS devices, along with basic understanding of macOS
- Familiarity with wireless networking and VoIP telephone systems
- Experience with service management systems like ServiceNow or similar ITSM platforms
- Strong verbal, written, and interpersonal communication skills to assist professionals at all levels
- Capability to prioritize and resolve multiple technical issues efficiently in fast-paced settings
- CompTIA A+ and/or Microsoft certifications are a plus
- Experience in supporting audio-visual or conference room technology is preferred
Responsibilities
- Provide daily technical assistance for desktop hardware, software, and workplace technology across the firm
- Diagnose and resolve issues related to personal computers, mobile devices, and collaborative tools
- Collaborate with IT teams to troubleshoot various desktop and application-related issues
- Assist in system upgrades, project deployments, and scheduled maintenance periods
- Support video conferencing and audio systems to ensure smooth meetings and presentations
- Document and track all service requests and incidents in the management platform
- Share knowledge by documenting solutions and troubleshooting techniques for internal resources
- Work with colleagues to tackle complex problems and support wider technology initiatives
- Participate in firm-wide technology rollouts and maintenance tasks, which may require evening or weekend hours
Description
At Kirkland & Ellis, we pride ourselves on being a leader in legal excellence, driven by teamwork, creativity, and a commitment to progress. Our team of over 7,000 professionals, including more than 4,000 attorneys in 23 offices globally, work together to deliver innovative solutions to complex legal challenges. We foster an environment where everyone is encouraged to contribute to meaningful work that propels global business and innovation forward. This role is office-based full-time, and we are eager to welcome a motivated Technology Support Analyst I to help our professionals remain productive and connected.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 4232 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
D3 Security Management Systems, The Dufresne Group (TDG), GINGER Telecom, GE Aerospace, Net Engineers, Inc, Glotel, WARDJet LLC among others, are currently hiring for Support roles in the United States.
The company with most openings is Judge Group, Inc. as they are hiring for 303 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Judge Group, Inc. as they are hiring for 303 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.