1452 IT & Software Developer jobs in the US
Tier 1 Technical Support Agent
$123,000 - 163,000
Kforce Technology Staffing
Assembly Drive 1105, Lakeland
$123,000 - 163,000
Requirements
Must:
- Prior experience in customer service
- Excellent telephone communication skills with a customer-centric approach
- Proficient in documenting cases clearly and accurately for escalation purposes
- Ability to independently resolve basic issues
- Background in environments with strict policy compliance
- Familiarity with Salesforce is advantageous
Responsibilities
- Professionally manage incoming calls to ensure a positive customer interaction
- Accurately assess and record cases in Salesforce for escalation to senior support agents
- Address straightforward issues such as password resets and fundamental account queries
- Collaborate with senior support staff to ensure timely and precise case transitions
Description
We are Kforce, seeking a remote short-term Tier 1 Support Agent for an important support project. Our organization offers competitive pay with a range that reflects our commitment to fair compensation based on qualifications and experience. We provide comprehensive benefits for eligible employees, including medical, dental, and vision insurance, along with a 401(k) plan and life insurance. Paid time off is available for salaried employees, while hourly employees may receive sick leave as legally required. We pride ourselves on being an Equal Opportunity/Affirmative Action Employer, committed to diversity and inclusion in the workplace.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1452 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Gobind Sarvar School Calgary, Multimatic Inc., Canadian Appliance Source, DataAnnotation, Vestmark, Inc., The Computer Company, Inc, Yudrio Inc among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 198 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 198 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.