Technical Scrum Master - Agile & DevOps

- Serve as Scrum Master for various networking-related workstreams, facilitating Agile ceremonies like sprint planning, daily stand-ups, backlog grooming, sprint reviews, and retrospectives - Support Waterfall projects where necessary, ensuring milestones, dependencies, and timelines are effectively tracked and communicated - Choose the appropriate delivery methodology (Agile, hybrid, or Waterfall) based on project scope and stakeholder requirements - Act as the primary Jira expert and system of record owner for the networking team - Collaborate closely with network engineers to draft, enhance, and manage Jira tickets, ensuring clear problem definitions, accurate technical context, and documented acceptance criteria, dependencies, and risks - Establish and uphold Jira standards for epics, stories, tasks, and subtasks to improve visibility and reporting - Handle large volumes of incoming work while maintaining prioritization and traceability across initiatives - Coordinate with various networking, infrastructure, security, and platform teams to ensure alignment and consistency in delivery - Manage dependencies across teams and proactively escalate risks or blockers - Communicate clearly with technical leads, product owners, and stakeholders regarding status, risks, and delivery progress - Promote continuous improvement in delivery processes, documentation, and workflow hygiene - Assist with ITIL and Change Management processes, including change documentation, approvals, and scheduling - Foster the adoption of scaled Agile practices when applicable