1677 IT & Software Developer jobs in the US
Remote Tier 1 Support Agent
$123,000 - 163,000
Kforce Technology Staffing
Assembly Drive 1105, Lakeland + Remote
$123,000 - 163,000
Requirements
Must:
- Previous experience in customer service
- Excellent telephone communication skills with a focus on customer satisfaction
- Proficient in documenting cases clearly and accurately for escalations
- Ability to independently resolve basic issues
- Familiarity with a regulated environment that enforces strict compliance
- Experience with Salesforce is advantageous
Responsibilities
- Manage incoming calls efficiently to provide a positive customer experience
- Accurately vet and record cases in Salesforce for escalation to senior support staff
- Resolve basic inquiries, including password resets and account questions
- Collaborate with senior support agents to ensure effective case handoffs
Description
We are seeking a Remote short-term Tier 1 Support Agent to join our team for an essential support project. We offer a competitive pay range tailored to individual qualifications, education, experience, and location. Our comprehensive benefits include medical, dental, and vision insurance, as well as life and disability coverage for eligible employees. Though salaried positions receive paid time off, hourly employees are eligible for paid sick leave under specific conditions. We are proud to be an Equal Opportunity/Affirmative Action Employer, ensuring that all qualified applicants are considered for employment without discrimination. Join us and become part of a dedicated team.
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You can find IT Support Engineer salaries in the United States here.
How many IT Support Engineer jobs are in the United States?
Currently, there are 1677 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the US a good place for IT Support Engineers?
The US is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the United States?
Turing, micro1, RAM Elevators and Lifts, GE Aerospace, Elite Insurance Partners, Lenovo, Skulicity, LLC among others, are currently hiring for Support roles in the United States.
The company with most openings is Jobot as they are hiring for 136 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Jobot as they are hiring for 136 different IT Support Engineer jobs in the United States. They are probably quite committed to find good IT Support Engineers.