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Kforce Technology Staffing jobs

Junior Technical Writer (Tech Focused)

$86,000 - 114,000
Kforce Technology Staffing
South College Street 615, Charlotte
$86,000 - 114,000
Company Size icon
Company Size
1k-5k
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Junior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- 1-3 years of experience in technical writing, documentation, business writing, or a similar role (including internships or contract work) - Experience producing clear, user-friendly documentation such as SOPs, process guides, FAQs, job aids, or internal help content - Strong writing and editing abilities to convey processes and systems clearly to non-technical audiences - Proficient in writing in straightforward, business-appropriate language while ensuring accuracy and clarity - Experience collaborating with subject matter experts (SMEs) or stakeholders to gather information and validate content - Exceptional attention to detail, ensuring accuracy, consistency, and completeness in documentation - Basic experience organizing content for ease of navigation, maintenance, and updates - Familiarity with common documentation tools including Microsoft Word, Google Docs, and SharePoint - Experience with Confluence or other similar platforms - Capability to manage multiple tasks efficiently, accept feedback constructively, and meet deadlines

Technologies

AI
Confluence
LESS

Responsibilities

- Produce, revise, and sustain clear, user-friendly documentation for franchise partners and internal teams, including SOPs, process guides, FAQs, and reference materials - Develop content aimed at franchise users to support system engagement, operational workflows, and new initiatives - Collaborate with business, operations, and technical stakeholders to comprehend workflows and translate them into comprehensible documentation - Ensure that all documentation is composed in plain, accessible language tailored for a non-technical audience - Maintain uniformity, accuracy, and high standards across all documentation - Assist in creating onboarding materials, job aids, and training resources for franchise and internal usage - Organize and structure documentation to enhance usability, adoption, and ongoing management - Identify gaps or opportunities to enhance documentation and communication proactively

Description


We are a growing team located in Charlotte, NC, seeking a Junior Technical Writer for a six-month contract position. Our focus is on producing clear, accurate, and user-centric documentation for our internal systems, processes, and support workflows. We provide comprehensive benefits, including medical, dental, and vision insurance, as well as a 401(k) plan. Our work environment encourages collaboration with technical and non-technical stakeholders, allowing you to develop your skills while making a meaningful impact within our organization.
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